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Do they monitor my messages? RRS feed

  • Question

  • I complained about my onecare experience then asked a question and it never appeared.  Are complaints not allowed?

    Wednesday, February 6, 2008 7:04 AM

Answers

  •  IRL wrote:

    I complained about my onecare experience then asked a question and it never appeared.  Are complaints not allowed?

    A forum problem apparently began at about 9:30 EST on 2/5 and was not resolved until late morning on 2/6. New posts were not appearing on the web interface, but were stored in the database. It appears that all is well now.

    -steve

    Thursday, February 7, 2008 12:45 AM
    Moderator

All replies

  •  IRL wrote:

    I complained about my onecare experience then asked a question and it never appeared.  Are complaints not allowed?

    A forum problem apparently began at about 9:30 EST on 2/5 and was not resolved until late morning on 2/6. New posts were not appearing on the web interface, but were stored in the database. It appears that all is well now.

    -steve

    Thursday, February 7, 2008 12:45 AM
    Moderator
  • Oh, and yes, complaints *are* allowed. We will edit or delete posts that are offensive, though.

    -steve

    Thursday, February 7, 2008 12:45 AM
    Moderator