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trouble with Genuine licence original RRS feed

  • Question

  • Hello.

    I have an original licence for window XP pro 1-2 cpu (HP). This licence was provided with my compaq nc8000.

    At the origin, an English version of win xp pro was installed.

    But I lost the CD (furnished with the pc) and I've installed an other version of xp pro (in french).

    Since, my licence isn't accepted.

    Is it possible that my license is only for an English version of XP pro ?

    Or my licence isn't legal since my new installation ?

     

    Thank you.

     

    Best regards

    Tuesday, May 29, 2007 8:28 AM

Answers

  • Good Morning Breeze,

     

    Please contact Compaq Computers thru their website @ http://welcome.hp.com/country/us/en/contact/phone_assist.html#section1.  The Technical Support number is 800-474-6836. Explain your situation and establish a service request (SR) for Reinstallation Recovery Software CDs.  The CS agent should be able to assist with your request and/or questions.

     

     

     

    Thank you

    Stephen Holm

    OGA and WGA Forum Manager

    Tuesday, May 29, 2007 6:53 PM