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Issue with CRM 2011 and IE11 RRS feed

  • Question

  • I am getting an error message when using CRM 2011 in IE11 but this error does not appear if I run it in IE8 or IE9.

    Here is the error message:

    <CrmScriptErrorReport>
      <ReportVersion>1.0</ReportVersion>
      <ScriptErrorDetails>
       <Message>Unable to get property 'getAttribute' of undefined or null reference</Message>
       <Line>1</Line>
       <URL>/_static/_common/scripts/PageLoader.js?ver=-1409502562</URL>
       <PageURL>/main.aspx?etc=112&extraqs=%3f_gridType%3d112%26etc%3d112%26id%3d%257b776C5FBD-91F4-E411-A98A-0050568A23A2%257d%26pagemode%3diframe%26preloadcache%3d1431343835318%26rskey%3d969816755&pagetype=entityrecord</PageURL>
       <Function>executeAction(action)</Function>
      <CallStack>
        <Function>executeAction(action)</Function>
       </CallStack>
      </ScriptErrorDetails>
      <ClientInformation>
       <BrowserUserAgent>Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; Trident/6.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Tablet PC 2.0)</BrowserUserAgent>
       <BrowserLanguage>en-US</BrowserLanguage>
       <SystemLanguage>en-US</SystemLanguage>
       <UserLanguage>en-IE</UserLanguage>
       <ScreenResolution>1364x768</ScreenResolution>
       <ClientName>Web</ClientName>
       <ClientTime>2015-05-11T12:30:40</ClientTime>
      </ClientInformation>
      <ServerInformation>
        <OrgLanguage>1033</OrgLanguage>
        <OrgCulture>6153</OrgCulture>
        <UserLanguage>1033</UserLanguage>
        <UserCulture>6153</UserCulture>
        <OrgID>{1E51E886-58B8-E011-8747-0050568A23A2}</OrgID>
        <UserID>{91E742D6-D531-E411-A36C-0050568A23A2}</UserID>
        <CRMVersion>5.0.9690.3911</CRMVersion>
      </ServerInformation>
    </CrmScriptErrorReport>
    
    

    Anyone any ideas on this?
    Tuesday, May 12, 2015 2:05 PM

Answers

  • Strange.  Since it's 2011, I assume this is on-premise.  Have you applied the latest CRM rollup for 2011 to the system?
    • Marked as answer by JMcCon Friday, May 15, 2015 9:29 AM
    Tuesday, May 12, 2015 4:44 PM

All replies

  • Where / When does this occur?  When you first try to load CRM?
    Tuesday, May 12, 2015 2:42 PM
  • No, it loads fine. Its if I try to save a record. The record saves fine but I get this error message and all the buttons grey out and I have to 'X' to close out of the record.

    It only happens in IE10 and IE11 but not in IE8 or IE9.

    Tuesday, May 12, 2015 3:27 PM
  • Strange.  Since it's 2011, I assume this is on-premise.  Have you applied the latest CRM rollup for 2011 to the system?
    • Marked as answer by JMcCon Friday, May 15, 2015 9:29 AM
    Tuesday, May 12, 2015 4:44 PM