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outlook 2007 wont start RRS feed

  • Question

  • I have a problem with outlook 2007, I won't start properly I keep gettin an error message that reads

    Microsoft office can't start microsoft office infopath.
    Microsoft office cannot install the necessary files due to windows installer error 1605.
    this actiopn is only valid for products currently installed.

    I have just  re-installed office pr0 2007 after a problem wit counterfiet software.

    Help me!!!
    Sunday, October 18, 2009 9:17 PM

Answers

All replies

  • Please repost your inquiry here: Discussions in Outlook General Questions
    Carey Frisch
    Sunday, October 18, 2009 10:58 PM
  • Hello markawill,

    In Outlook 2007, follow this clickpath:  Tools>Options>Other tab>Advanced Options button.  Item #6:  clear the checkbox for "Enable Infopath Email forms."

    This option is available in Office Professional Plus 2007 and Office Enterprise 2007, but is greyed out in Office Professional 2007 retail because that Suite does not support InfoPath.  Other folks have reported that the option does not "disappear" when uninstalling a nongenuine installation of Office Pro Plus or Enterprise and replacing with Office Professional 2007.

    If that doesn't get it done, then take Carey's advice and repost in the Outlook newsgroups.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, October 19, 2009 2:13 AM
  • Hi Dan, this didn't work as it was already greyed out. I have posted a question on the outlook newsgroup but am not getting any replies. this is very frustrating.

    Suggestions any one
    Tuesday, October 20, 2009 10:27 PM
  • Hello markawill,

    Your complimentary replacement copy of Office is a full retail license, which entitles you to a certain period of free tech support from Microsoft.

    http://support.microsoft.com/gethelp/default.aspx?content=ph;en-us;8753

    May I suggest that you take advantage of this and email or call for Product Support Services tech support for this issue?  Now that you have replaced your nongenuine Office with a genuine Office, your issue is no longer in the realm of OGA.  One of the outcomes of your efforts will be that the MS support system will be made aware of this issue thru normal channels, which will help to speed up resolution and possibly result in an MS KB article with a fix that can be used by others.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, October 22, 2009 2:59 AM