Dissapearing Icon and Apps RRS feed

  • Question

  • I have windows 8.1 running on 4 different computers. Two are upgrades and two are factory installed. Two computers are Dell and two are HP. Every 2 or 3 days, the Icons (on desktop) and Tiles (on the Start Screen) disappear. The Tiles disappear completely, the Icons simply show a line where the Icon was. Using the "right" mouse button refreshes the screens and everything re-appears. No active open programs are affected.

    Because the situation exists on four computers, two with newly factory installed windows 8.1 - Microsoft says it's a problem with my Internet Provider - Comcast.  As you would expect, Comcast says it's an issue with Microsoft.

    Any suggestions would be appreciated.

    Friday, March 21, 2014 9:53 PM