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Error 0xC004D401

    Question

  • I have read all of the above questions and have followed

    Now that you know the time of the tamper, you can now try to connect that time with a program.

     
    1)    Login to Vista and select the option that launches an Internet Browser
     
    2)    Type into the browser address bar: %windir%\system32\perfmon.msc and hit Enter
     
    3)    When asked if you want to Open or Save this file, select Open
     
    4)     In the left hand panel, click Reliability Monitor
     
    5)    Click on the “System Stability Chart” above the 27th April 
     
    6)    Below the chart, in the “System Stability Report” section look at the report titled "Software (Un)Installs for 27th April "
     
    7)    Look for any program that shows "Application Install" in the 'Activity' column.
     
    8)    Since the process that detects Tampers runs randomly, it can take up to 3 days for the process to detect the tamper and set Vista to a Tamper State. Because of this, please repeat steps 5) thru 7) for the dates 21-23 April  (or around the date the issue first occurred)
     
      This could tell you what programs were installed on or around the Tamper date and should help you narrow down the possible programs that could be causing the issue. Unfortunately, if you installed the program at some time in the past, but didn’t run it till now, this process may not be helpful.  The removal of any application you may have installed recently could go a long way to troubleshooting this issues.
    Yet I am unable to identify an application install which isnt an automatic update from Microsoft Windows..
    My code is....
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
    Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
    Windows Product ID: 89578-OEM-7332157-00237
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {2E800D70-DBAF-44CE-BC4D-607118A59E37}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: M:20110711115559752-
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2E800D70-DBAF-44CE-BC4D-607118A59E37}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89578-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-2030411200-3465998631-2927773021</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L300</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.40</Version><SMBIOSVersion major="2" minor="4"/><Date>20080528000000.000000+000</Date></BIOS><HWID>09313507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Cen. Australia Standard Time(GMT+09:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>3A01CECDBF66F24</Val><Hash>k8cYTcuEgNaznew5pYSwERpFsAQ=</Hash><Pid>81602-914-9896235-68360</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
    Spsys.log Content: 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
    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401
    Windows Activation Technologies-->
    N/A
    HWID Data-->
    HWID Hash Current: NgAAAAEAAwABAAIAAQABAAAAAwABAAEAJJS2vaQIOhWckUaD4g/SOmjp8vRaW9xjpumsViqF
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   TOSINV  TOSINV00
      FACP   TOSINV  TOSINV00
      HPET   TOSINV  TOSINV00
      BOOT   TOSINV  TOSINV00
      MCFG   TOSINV  TOSINV00
      ASF!   TOSINV  TOSINV00
      SLIC   TOSINV  TOSINV00
      SSDT   PmRef  CpuPm
    Please help.
    This is the second time it has done this and the first time I was simply able to reboot my laptop.. now it is not giving me that option. I am worried I have a virus.
    Kind Regards,
    Jess
    Monday, July 11, 2011 3:24 AM

Answers

All replies

  • Open System Restore by clicking the Start button , clicking All Programs, clicking Accessories, clicking System Tools, and then clicking System Restore.‍ Select a Restore Point that was created prior ro your problem becoming known.
    Carey Frisch
    • Proposed as answer by Darin Smith MS Tuesday, July 12, 2011 10:34 PM
    Monday, July 11, 2011 4:17 AM
    Moderator
  • "JessEastham1" wrote in message news:6229fdc4-1e5f-4f09-b8c1-1ee5ca7a25ee...

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
    Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
    Windows Product ID: 89578-OEM-7332157-00237
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {2E800D70-DBAF-44CE-BC4D-607118A59E37}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: M:20110711115559752-

    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401

     
     

    Please see the advice in the Note to Avast users post here....
     
     
    http://social.microsoft.com/Forums/en-US/genuinevista/thread/E2F066B3-2517-41BC-8FAD-4C036F2F4AC8
     
    You should also scan your system using Malwarebytes Anti-Malware (www.malwarebytes.org - do NOT enable the resident scanner when you install it)
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Tuesday, July 12, 2011 10:34 PM
    Monday, July 11, 2011 6:16 AM
    Moderator
  •  

    No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Friday, July 15, 2011 7:29 PM