Invalid License

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  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HM8FM-TCFCW-3V4VD
  Windows Product Key Hash: kLMTrgMvB3cY0p8EpJZJEhD+FV4=
  Windows Product ID: 89572-008-0000025-71339
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.0.6000.2.00010300.0.0.002
  ID: {D1CF603C-1ACF-4E89-A74A-CB0B5048B3B5}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Basic
  Architecture: 0x00000000
  Build lab: 6000.vista_gdr.100218-0019
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{D1CF603C-1ACF-4E89-A74A-CB0B5048B3B5}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3V4VD</PKey><PID>89572-008-0000025-71339</PID><PIDType>5</PIDType><SID>S-1-5-21-2289389107-1296219309-3100519057</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>GT5464</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>CR94510J.15A.1014.2007.0426.1813</Version><SMBIOSVersion major="2" minor="4"/><Date>20070426000000.000000+000</Date></BIOS><HWID>52303507018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Software licensing service version: 6.0.6000.16509
  Name: Windows(TM) Vista, HomeBasic edition
  Description: Windows Operating System - Vista, RETAIL channel
  Activation ID: 95c6e80a-0ff8-4bd0-95f2-c4a39b79d09e
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89572-00142-008-000002-00-1033-6000.0000-0812010
  Installation ID: 009196585090063023016355245771671172827155540561508856
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
  Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
  Partial Product Key: 3V4VD
  License Status: Unlicensed

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: NAAAAAEABAABAAEAAQABAAAAAgABAAEAnJ9MgwxXtBTqrKp2SOSWAfra8vRySAbtrFYqhQ==

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   GATEWA  SYSTEM 
    FACP   GATEWA  SYSTEM 
    HPET   GATEWA  SYSTEM 
    MCFG   GATEWA  SYSTEM 
    WDDT   GATEWA  SYSTEM 
    ASF!   GATEWA  SYSTEM 
    SLIC   GATEWA  SYSTEM 
    SSDT   GATEWA  CpuPm
    SSDT   GATEWA  CpuPm
    SSDT   GATEWA  CpuPm
    SSDT   GATEWA  CpuPm
    SSDT   GATEWA  CpuPm

  
  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-HM8FM-TCFCW-3V4VD
  Windows Product Key Hash: kLMTrgMvB3cY0p8EpJZJEhD+FV4=
  Windows Product ID: 89572-008-0000025-71339
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.0.6000.2.00010300.0.0.002
  ID: {D1CF603C-1ACF-4E89-A74A-CB0B5048B3B5}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Basic
  Architecture: 0x00000000
  Build lab: 6000.vista_gdr.100218-0019
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{D1CF603C-1ACF-4E89-A74A-CB0B5048B3B5}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3V4VD</PKey><PID>89572-008-0000025-71339</PID><PIDType>5</PIDType><SID>S-1-5-21-2289389107-1296219309-3100519057</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>GT5464</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>CR94510J.15A.1014.2007.0426.1813</Version><SMBIOSVersion major="2" minor="4"/><Date>20070426000000.000000+000</Date></BIOS><HWID>52303507018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Software licensing service version: 6.0.6000.16509
  Name: Windows(TM) Vista, HomeBasic edition
  Description: Windows Operating System - Vista, RETAIL channel
  Activation ID: 95c6e80a-0ff8-4bd0-95f2-c4a39b79d09e
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89572-00142-008-000002-00-1033-6000.0000-0812010
  Installation ID: 009196585090063023016355245771671172827155540561508856
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
  Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
  Partial Product Key: 3V4VD
  License Status: Unlicensed

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: NAAAAAEABAABAAEAAQABAAAAAgABAAEAnJ9MgwxXtBTqrKp2SOSWAfra8vRySAbtrFYqhQ==

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   GATEWA  SYSTEM 
    FACP   GATEWA  SYSTEM 
    HPET   GATEWA  SYSTEM 
    MCFG   GATEWA  SYSTEM 
    WDDT   GATEWA  SYSTEM 
    ASF!   GATEWA  SYSTEM 
    SLIC   GATEWA  SYSTEM 
    SSDT   GATEWA  CpuPm
    SSDT   GATEWA  CpuPm
    SSDT   GATEWA  CpuPm
    SSDT   GATEWA  CpuPm
    SSDT   GATEWA  CpuPm

  I did as I was told, BUT WHAT NOW??????????????????? the problem i'm having,  Is that I was receiving a message, that my password was expireing soon (for about tweo weeks).   Now the message has changed to (we need to vallidate your version of windows, and your product code key.  I can only access my computer with limited access to any thing on the desk top.  HELP!!!!!!!!!!!!!!!!!!!!!!!!!  Please any one out there.  

  
  Hey, Found Darins fix it, I'll give it a try.  Wish me luck...............

  Tuesday, April 27, 2010 6:36 PM
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  Hello cheryllee,

  Did this computer come with Windows Vista Home Basic pre-instinstalled? 

  And did you recently (around 30 days ago) reinstall windows? 

  and if so, did you by chance borrow a friends Windows disk to do the reinstall with?

   

  The reason I ask is because your computer is a Gateway and I assume it came with Vista pre-installed. The problem is that Windows that come pre-installed are called OEM versions and the disk you used to reinstall vista was a Retail version.  An OEM version Product Key will not work in Retail software.  So when you reinstalled Vista using the retail disk, it couldn't accept the OEM product key. So since no (acceptable) product key was entered, Vista used it's own 'Keyless Install key'.  A Keyless Install Key is basically a Trial key that allows Windows to be used for 30 days.

  The fix for this issue would be to reinstall using the Recovery Software that came with the computer. 

  (Now, before you say that "No Recovery Software came with the PC" please know a) Manufacturer are required to provide some way for customers to reinstall Windows and b) that now-days most computer manufacturers include the recovery software on the hard drive of the PC, instead of including a seperate disk.)

  Please refer to the documentation that came with the computer (or contact the computer manufacturer) for assistance on how to find and use the Recovery Software for your computer. If you have overwritten or otherwise deleted the recovery software, please contact the Manufacturer for a replacment copy.

  Thank you, 

   

  ---

  Darin MS

  • Proposed as answer by Darin Smith MS Tuesday, April 27, 2010 9:32 PM
  • Marked as answer by Darin Smith MS Tuesday, May 4, 2010 8:15 PM

  Tuesday, April 27, 2010 9:31 PM
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  No reply.

  Issue assumed to be resolved.

  ---

  Darin MS

  Tuesday, May 4, 2010 8:14 PM