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Setting up Outlook plugin in IFD environment. RRS feed

  • Question

  • Hi Gurus,

    Now I'm trying to set up the CRM Outlook plugin in IFD environment ( Ver 4.0 , Rollup 10). Whenever I try to configure,I got this error, "Action Microsoft Crm Config Client InstallPst Action Failed" at Configuring MSCRM personal store step. I have tried following Article but doesn't seems to be working. Any suggestion or advice? Thanks in advance.

    http://support.microsoft.com/kb/948312

    Below is the one of the error messages

    InputResult: Retry
    10:24:25|   Info| Starting CrmForOutlookInstaller process. Log file is located at: C:\Documents and Settings\[username]\Local Settings\Application Data\Microsoft\MSCRM\Logs\crm40foroutlookinstaller- 4- 1-2014.log
    10:24:26|   Info| Outlook Installer process Complete
    10:24:26|  Error| Outlook installer failed with hr = 8004010F
    10:24:26|  Error| LaunchOutlookInstallerProcess failed.(error = 2147746063) (pstinstaller.cpp:CPstInstaller::DoInstallPst:173).
    10:24:26|  Error| System.Exception: Action Microsoft.Crm.Config.Client.InstallPstAction failed. ---> System.Runtime.InteropServices.COMException (0x8004010F): LaunchOutlookInstallerProcess failed.
       at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
       at Microsoft.Crm.Config.Client.InstallPstAction.Do(IDictionary parameters)
       at Microsoft.Crm.Setup.Common.Action.ExecuteAction(Action action, IDictionary parameters, Boolean undo)



    Tuesday, April 1, 2014 6:08 AM