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lost username and password RRS feed

  • Question

  • i installed my one care all in one security and performance  service on my laptop and registered creating my username and password and fell to write it down. Please help me to retreive this information to complete the installation on my second computer..

     

    my product key is:

     

     

    thank you

    carolyn

     

    cstarbright99@aol.com

    Monday, February 11, 2008 2:53 AM

Answers

  •  

    On the first PC, open OneCare and click Help and then About to see your Subscription ID. That is the LiveID to sign in with.

     

    If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate.

     

    -steve

    Monday, February 11, 2008 12:31 PM
    Moderator