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My Hotmail Account has been closed - Help!! RRS feed

  • Question

  • 10 days ago a mass spam e-mail was sent from my Hotmail account to all contacts - at the same time, my Inbox and Contact List was deleted.  I immediately followed the recommended instructions (change password and secret question, report the incident to MS using the form provided).  I have had no feedback at all from them.

    2 days ago my Hotmail account was closed.  I again filled in the form ("Contact Support").  Still, I have had no response and there does not seem to be a single phone number or alternative avenue of support for me to try and salvage the information and potentially reactivate the account.

     

    Can anyone help here?

    • Moved by Whosane002 Wednesday, May 12, 2010 8:10 AM (From:MSDN, TechNet, and Expression Profile Feedback)
    Saturday, May 8, 2010 7:54 AM

Answers