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Windows not genuine and it is, was fine until today, please help RRS feed

  • Question

  • Have pasted report please help
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {C906491F-5FF5-4C37-8FA8-158A8764CE6D}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Gill\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C906491F-5FF5-4C37-8FA8-158A8764CE6D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-4207908526-2451815404-693330839</SID><SYSTEM><Manufacturer>Acer           </Manufacturer><Model>Aspire 5536                    </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.03          </Version><SMBIOSVersion major="2" minor="5"/><Date>20090227000000.000000+000</Date></BIOS><HWID>F3253D07018400F6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>805ECCFF54EB734</Val><Hash>TwELXTcTfJkCAd/IIVl2Zb8Q1Vw=</Hash><Pid>81602-922-5637374-68888</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800006-02-1033-7600.0000-2332009
    Installation ID: 002564270436769215537945086851242166909901963346973855
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7QJB7
    License Status: Notification
    Notification Reason: 0xC004F07C.
    Remaining Windows rearm count: 2
    Trusted time: 12/07/2011 13:48:35
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EE7
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:8:2011 20:36
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEA6GFSyE7qVPKC0aoSJJHqRRI+LheO8n4o
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC PTLTD APIC  
      FACP AMD   ANT     
      HPET PTLTD HPETTBL 
      MCFG PTLTD  MCFG  
      SLIC ACRSYS ACRPRDCT
      SSDT PTLTD POWERNOW
    Tuesday, July 12, 2011 12:53 PM

Answers

  • Windows Product ID Type: 2
    Windows License Type: OEM SLP
    You are using a "factory installed" installed copy of Windows 7 on a computer that was built several months (Feb. 27, 2009) before Windows 7 was even released to manufacturers (July 24, 2009).
    <Date>20090227000000.000000+000</Date>
    OEM SLP copies are ONLY installed at the time of manufacture so there is no way that this copy of Windows is valid. 
    It appears that this copy was copied from a later computer and installed using a simulation of the SLIC table.  If you had the computer to a shop for repairs the shop took a shortcut they shouldn't have.
    You can restore the copy of Vista that shipped with this computer or purchase a full license copy of Windows 7.  You can also restore Vista and then purchase an upgrade copy of Windows 7.  If you think this is incorrect please contact the seller or the last party to work on this computer for an explanation.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, July 12, 2011 1:10 PM
    Answerer

All replies

  • Windows Product ID Type: 2
    Windows License Type: OEM SLP
    You are using a "factory installed" installed copy of Windows 7 on a computer that was built several months (Feb. 27, 2009) before Windows 7 was even released to manufacturers (July 24, 2009).
    <Date>20090227000000.000000+000</Date>
    OEM SLP copies are ONLY installed at the time of manufacture so there is no way that this copy of Windows is valid. 
    It appears that this copy was copied from a later computer and installed using a simulation of the SLIC table.  If you had the computer to a shop for repairs the shop took a shortcut they shouldn't have.
    You can restore the copy of Vista that shipped with this computer or purchase a full license copy of Windows 7.  You can also restore Vista and then purchase an upgrade copy of Windows 7.  If you think this is incorrect please contact the seller or the last party to work on this computer for an explanation.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, July 12, 2011 1:10 PM
    Answerer
  • Your windows is not genuine.

     

    Your install is using an OEM SLP key which must be installed at the factory at the time of manufacture. yours wasn't. your bios date 2/27/2009 predates the release of windows 7.

    You will have to purchase a legitimate copy of windows or revert to the windows your computer came with.

    Tuesday, July 12, 2011 1:14 PM
    Answerer