Genuine Passed all tests ... but keeps connecting when logging in RRS feed

  • Question

  • What causes wgatray.exe to keep connecting (56k dialup modem) each time I login? 

    I've passed all the tests ... and have even gone to the Microsoft web-site to be validated and am successful.  Have also run WGA Dianostics Tool:

    WGA Diagnostic Data (1.5.0530.2):
    Genuine Validation Status: Genuine
    Windows Product Key: *****-*****-7BMKY-8WTQY-WWY9T
    Windows Product Key Hash: Z/7rmGt6ehK/Wlins+LM1Sp3ZFM=
    Windows Product ID: 55274-337-9684107-22807
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: 9PV3FS4
    ID: 955ce6f6-29bd-4150-b526-c027debf76eb
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.532.0.
    Signature Type: Microsoft.
    Validation Diagnostic: 63BB5E84-811-80004005_70AFE6BE-646-80070057_E2AD56EA-140-80070057

    Scan: Complete
    Cryptography: Complete

    Office Status: 100
    Office Diagnostics:

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Allowed
    Download unsigned ActiveX controls: Prompt
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Office Details: <GenuineResults><MachineData><UGUID>955ce6f6-29bd-4150-b526-c027debf76eb</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-WWY9T</PKey><PID>55274-337-9684107-22807</PID><PIDType>5</PIDType><SID>S-1-5-21-117609710-484763869-1060284298</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Vectra</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>HZ.01.10US    </Version><SMBIOSVersion major="2" minor="2"/><Date>19991123000000.000000+000</Date></BIOS><HWID>9B00301FB1850047</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>749F996CC64BFDA</Val><Hash>xQ+zb0fkLjXkHozBdE6xiPyl0KY=</Hash><Pid>54185-640-8355653-17996</Pid></Product><Product GUID="{90190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>BABFAAD4C4D61B0</Val><Hash>SEishkJimZrBR/u8NT774CIf0yg=</Hash><Pid>54197-640-0698487-16819</Pid></Product></Products></Office></Software></GenuineResults>

    What causes this ... logging off and logging back on multiple times per day ... and I am constantly attempted to connect to the Internet for validation.  If I don't catch it, which is hard to do, since the system is trying to connect prior to Windows Login process is finished, it always connects and stays connected after verification.

    I am also able to use Microsoft Update with no problem ... can retrieve Critical and Software updates.



    Wednesday, June 14, 2006 2:28 AM


All replies

  • New Science,

    Your system looks like it is genuine. We are working on building a new version of the notification control that will fix this problem. 

    Sandy Weil
    WGA Program Manager, Microsoft

    Wednesday, June 14, 2006 9:35 PM
  • NewScience:


    I recommend reinstalling the latest build where the previous installation will be updated incase something was corrupted during install.


    Wednesday, June 14, 2006 10:26 PM
  • Have already done ... twice ... manually downloaded ... executed package.

    However, today, I backed-up data.dat file in C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage\data folder, removed data.dat.

    Then I went to www.microsoft.com/genuine and re-validated my XP Pro installation and Office XP installation.

    Passed both ... checked data.dat ... newly created ... rebooted.

    So far have not auto-connect to validate at login.  Will continue to monitor.

    If this solves the problem,  then that means something is/has corrupted the data.dat file and should be looked at.

    Additionally, hopefully, you solve this.  This should NOT be done during login from Welcome screen.  Most systems I have seen, you cannot even see the desktop until everything has loaded and executed.

    That means this dial-up connection dialog window, the user cannot even see, so they cannot stop it.  With systems sometimes configured to have to pay per dial-up connections, this connection happens without user intervention.

    Plus, I have subscribed to Windows Live OneCare ... and it would not permit me to Block wgatray.  This negates the contract I have with Microsoft when I signed up for the service.  The whole purpose of OneCare is to prevent things like this happening ... connections to the internet without proper approval.

    This could be done very easily whenever the user connects to the network. 

    Thursday, June 15, 2006 1:58 AM
  • NewScience:


    I have brought the OneCare issue up with the OneCare team. I will get back to you about that.


    -phil liu

    Thursday, June 15, 2006 2:09 AM
  • I too am having the problem with WGA connecting when logging in, it started after I ran updates on the 6/6/2006 and the latest update did not fix the problem (yesterday), I also tried deleting the data file as suggested by NewScience above and re-verifying but it did not fix the problem.  Is this the way M$ intended it to work or am i having a problem with it??  Is there a way to fix this??

    Thanks in Advance  -  SV


    Friday, June 16, 2006 12:12 AM