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Anyway to disable VAD in MOC. Voice often fading in and out RRS feed

  • Question

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    Hi, anyone know why MOC audio is fading in and out, mostly at the beginning and end of conversations - continuous speech is ok, it only happens when there are breaks in the conversation.

     

    I can only think it has something to do with silence supression/VAD.

     

    It really is at an unnacceptable level really. For users who have never had desktop voice it's not that bad, but if you are used to high quality softphone experience, it is very very unnoying and seriously degrades the user experience.

     

    Mark

    Monday, May 5, 2008 10:40 AM