CRM 2011 - Ribbon - EnableRule is not getting fired when loaded first time RRS feed

  • Question

  • Hi,

    I am having this weird problem only in our Production environment and all other environments its working fine.

    I have 1:N relationship between Contact and a Custom Entity and I am showing Contact link in Custom Link Form. I have customized Contact Ribbon to add EnableRule. This rule calls JavaScript function to verify certain conditions of Custom Entity record and returns true or false, which is used to disable /enable "Add New Contact" button on Custom Entity Form.

    Now here is problem, when I first time open the Custom Entity Record in details form and click on Contact link in left navigation bar, it does not call Javascript function however on the same form if I click on some other Navigation link and come back to Contact Link JavaScript function gets called.

    I am not able to understand cause of this behavior as it is happening only on one environment,


    Any clue what might have wrong with that environment?


    makeer | myencounterwithcrm.wordpress.com
    Tuesday, August 9, 2011 7:15 AM