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Activation in a loop RRS feed

  • Question

  • I have had to reload winxp pro on my office pc due to a system crash as happens with win xp pro every 3 months or so.

    The package was activated according as usual. Now everytime i want to access the pc i get told that i need to activate xp pro. When i say ok it tell me that it has already been activated.

    I am sick and tired of this ____ that i am being held hostage as i cannot acces my pc due to the paranoia of microsoft. I bought the product legally (OEM product that was supplied with my machine) The system crashes every couple of months (my Novell server has been running for 7 years without crashing)

    I have spend hours on the phone and the net to find a solution for this but there is nothing that works. 

    I have a business to run and feel like holding microsoft liable for business lost due to not being able to access my pc.

    what started as a very simple repair has now turned into a major nightmare with microsoft themselves unable to answer my question as i am being sent from pillar to post by their rediculous support department

    Sunday, March 22, 2009 10:44 AM

Answers

  • Good Morning Antonstrydom,

    Please run the MGA Diagnostic Tool and provide us with the results. This will allow us to see what you are experiencing. Also please try and capture the STOP error messages which you may be seeing. 

    Thank you,

     

    Stephen


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Friday, March 27, 2009 6:01 PM
    Monday, March 23, 2009 4:52 PM

All replies

  • We request that users initially run the Genuine Diagnostics tool to try and identify the issue you may be having.

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

    Step 2 is tell us about the COA. Tell us:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.


    Carey Frisch
    Sunday, March 22, 2009 3:20 PM
    Moderator
  • Hello Antonstrydom,

    Sounds like some sort of hardware driver or software imcompatibility.

    What kind of STOP error messages were you seeing?
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Sunday, March 22, 2009 7:15 PM
  • Good Morning Antonstrydom,

    Please run the MGA Diagnostic Tool and provide us with the results. This will allow us to see what you are experiencing. Also please try and capture the STOP error messages which you may be seeing. 

    Thank you,

     

    Stephen


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Friday, March 27, 2009 6:01 PM
    Monday, March 23, 2009 4:52 PM