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Outlook 2016 from ProPlus: Microsoft Dynamics CRM 2016 for Microsoft Office Outlook (Outlook client) Error RRS feed

  • Question

  • Hi All,

    With this plug-in installed, the Outlook Client will prompt with the below error, but if you click continue it will work correctly, could you please check this, thank-you very much.

    See the end of this message for details on invoking 
    just-in-time (JIT) debugging instead of this dialog box.

    ************** Exception Text **************
    System.Runtime.InteropServices.COMException (0x8002000B): Invalid index. (Exception from HRESULT: 0x8002000B (DISP_E_BADINDEX))
       at Microsoft.Office.Core.COMAddIns.Item(Object& Index)
       at Microsoft.Crm.Application.SMWrappers.OutlookInstanceCache.SetRibbonAddinConnectState(Boolean connectState)
       at Microsoft.Crm.Application.SMWrappers.OutlookInstanceCache.<SetInstanceAndCallbacks>b__41()
       at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
       at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
       at System.Windows.Forms.Control.InvokeMarshaledCallbacks()


    ************** Loaded Assemblies **************
    mscorlib
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1073.0 built by: NETFXREL3STAGE
        CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
    ----------------------------------------
    Microsoft.Crm.Application.Outlook.Components.Platform
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.0001.0079
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Outlook.Components.Platform.DLL
    ----------------------------------------
    Microsoft.Crm.Core
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.1.39
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.Core.DLL
    ----------------------------------------
    System.Windows.Forms
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1038.0 built by: NETFXREL2
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    System
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1038.0 built by: NETFXREL2
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    System.Drawing
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1068.2 built by: NETFXREL3STAGE
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    Microsoft.Crm
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.0001.0079
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.DLL
    ----------------------------------------
    Microsoft.Interop.Mapi.Interfaces
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.0001.0079
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Interop.Mapi.Interfaces.DLL
    ----------------------------------------
    Microsoft.Crm.Application.Outlook.WebBrowser
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.0001.0079
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Outlook.WebBrowser.DLL
    ----------------------------------------
    Microsoft.Crm.Application.Components.Platform
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.0001.0079
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Components.Platform.DLL
    ----------------------------------------
    Microsoft.Crm.Platform.Sdk
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.0001.0079
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Platform.Sdk.DLL
    ----------------------------------------
    System.Data.Services
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1038.0 built by: NETFXREL2
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Data.Services/v4.0_4.0.0.0__b77a5c561934e089/System.Data.Services.dll
    ----------------------------------------
    Microsoft.OData.Edm
        Assembly Version: 6.13.0.0
        Win32 Version: 6.13.0.0
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.OData.Edm.DLL
    ----------------------------------------
    Microsoft.Crm.Application.Outlook.OfflineSync
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.0001.0079
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Outlook.OfflineSync.DLL
    ----------------------------------------
    System.Core
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1038.0 built by: NETFXREL2
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
    ----------------------------------------
    Microsoft.ExceptionHelper
        Assembly Version: 1.0.0.0
        Win32 Version: 1.0.0.0
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.ExceptionHelper.DLL
    ----------------------------------------
    Microsoft.Diagnostics.Tracing.EventSource
        Assembly Version: 1.0.18.0
        Win32 Version: 1.0.18.0
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Diagnostics.Tracing.EventSource.DLL
    ----------------------------------------
    System.Web
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1073.0 built by: NETFXREL3STAGE
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll
    ----------------------------------------
    Accessibility
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1038.0 built by: NETFXREL2
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
    ----------------------------------------
    Microsoft.Xrm.Sdk
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.1.39
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Xrm.Sdk.DLL
    ----------------------------------------
    Microsoft.Interop.Mapi.Impl
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.0001.0079
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Interop.Mapi.Impl.DLL
    ----------------------------------------
    System.Data.SqlServerCe
        Assembly Version: 4.0.0.0
        Win32 Version: 4.0.8876.1
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Data.SqlServerCe/4.0.0.0__89845dcd8080cc91/System.Data.SqlServerCe.dll
    ----------------------------------------
    System.Data
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1038.0 built by: NETFXREL2
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll
    ----------------------------------------
    System.Xml
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1064.2 built by: NETFXREL3STAGE
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
    ----------------------------------------
    System.Transactions
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1038.0 built by: NETFXREL2
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Transactions/v4.0_4.0.0.0__b77a5c561934e089/System.Transactions.dll
    ----------------------------------------
    System.Configuration
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1038.0 built by: NETFXREL2
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
    ----------------------------------------
    System.EnterpriseServices
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1038.0 built by: NETFXREL2
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.EnterpriseServices/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll
    ----------------------------------------
    System.Runtime.Serialization
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1038.0 built by: NETFXREL2
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll
    ----------------------------------------
    System.ServiceModel
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1038.0 built by: NETFXREL2
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel/v4.0_4.0.0.0__b77a5c561934e089/System.ServiceModel.dll
    ----------------------------------------
    Microsoft.Crm.Sdk.Proxy
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.0001.0079
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Sdk.Proxy.DLL
    ----------------------------------------
    Microsoft.IdentityModel.Clients.ActiveDirectory
        Assembly Version: 2.14.0.0
        Win32 Version: 2.14.20115.1115
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.IdentityModel.Clients.ActiveDirectory.DLL
    ----------------------------------------
    Microsoft.Crm.Core.Extensions
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.1.39
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.Core.Extensions.DLL
    ----------------------------------------
    System.Security
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1073.0 built by: NETFXREL3STAGE
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Security/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Security.dll
    ----------------------------------------
    SMDiagnostics
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1038.0 built by: NETFXREL2
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/SMDiagnostics/v4.0_4.0.0.0__b77a5c561934e089/SMDiagnostics.dll
    ----------------------------------------
    Microsoft.Crm.SiteServicesClient
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.0001.0079
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.SiteServicesClient.DLL
    ----------------------------------------
    System.ServiceModel.Internals
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1038.0 built by: NETFXREL2
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel.Internals/v4.0_4.0.0.0__31bf3856ad364e35/System.ServiceModel.Internals.dll
    ----------------------------------------
    Microsoft.Crm.Sdk
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.0001.0039
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.Sdk.DLL
    ----------------------------------------
    Microsoft.VisualStudio.Diagnostics.ServiceModelSink
        Assembly Version: 4.0.0.0
        Win32 Version: 14.0.23107.0
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Diagnostics.ServiceModelSink/v4.0_4.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Diagnostics.ServiceModelSink.dll
    ----------------------------------------
    System.IdentityModel
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1038.0 built by: NETFXREL2
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.IdentityModel/v4.0_4.0.0.0__b77a5c561934e089/System.IdentityModel.dll
    ----------------------------------------
    System.Xaml
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1073.0 built by: NETFXREL3STAGE
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xaml/v4.0_4.0.0.0__b77a5c561934e089/System.Xaml.dll
    ----------------------------------------
    Microsoft.Crm.ObjectModel
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.0001.0079
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.ObjectModel.DLL
    ----------------------------------------
    Microsoft.Crm.Admin.AdminService
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.1.39
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Admin.AdminService.DLL
    ----------------------------------------
    Microsoft.Crm.MapiShared
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.0001.0079
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.MapiShared.DLL
    ----------------------------------------
    System.Xml.Linq
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1038.0 built by: NETFXREL2
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml.Linq/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.Linq.dll
    ----------------------------------------
    Microsoft.Crm.Sdk.Reserved
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.0001.0079
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Sdk.Reserved.DLL
    ----------------------------------------
    System.Net.Http
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1038.0 built by: NETFXREL2
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Net.Http/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Net.Http.dll
    ----------------------------------------
    AntiXssLibrary
        Assembly Version: 4.2.0.0
        Win32 Version: 4.2.0.0
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/AntiXssLibrary.DLL
    ----------------------------------------
    WinFormsRegions
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.0001.0079
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/WinFormsRegions.DLL
    ----------------------------------------
    CustomMarshalers
        Assembly Version: 4.0.0.0
        Win32 Version: 4.6.1038.0 built by: NETFXREL2
        CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/CustomMarshalers/v4.0_4.0.0.0__b03f5f7f11d50a3a/CustomMarshalers.dll
    ----------------------------------------
    Microsoft.Office.Interop.Outlook
        Assembly Version: 15.0.0.0
        Win32 Version: 15.0.4569.1507
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.Office.Interop.Outlook/15.0.0.0__71e9bce111e9429c/Microsoft.Office.Interop.Outlook.dll
    ----------------------------------------
    office
        Assembly Version: 15.0.0.0
        Win32 Version: 15.0.4815.1000
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/office/15.0.0.0__71e9bce111e9429c/office.dll
    ----------------------------------------
    Interop.SHDocVw
        Assembly Version: 1.1.0.0
        Win32 Version: 
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Interop.SHDocVw.DLL
    ----------------------------------------

    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.

    For example:

    <configuration>
        <system.windows.forms jitDebugging="true" />
    </configuration>

    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.


    Wednesday, April 6, 2016 1:15 AM

All replies

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