Asked by:
Outlook 2016 from ProPlus: Microsoft Dynamics CRM 2016 for Microsoft Office Outlook (Outlook client) Error

Question
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Hi All,
With this plug-in installed, the Outlook Client will prompt with the below error, but if you click continue it will work correctly, could you please check this, thank-you very much.
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.Runtime.InteropServices.COMException (0x8002000B): Invalid index. (Exception from HRESULT: 0x8002000B (DISP_E_BADINDEX))
at Microsoft.Office.Core.COMAddIns.Item(Object& Index)
at Microsoft.Crm.Application.SMWrappers.OutlookInstanceCache.SetRibbonAddinConnectState(Boolean connectState)
at Microsoft.Crm.Application.SMWrappers.OutlookInstanceCache.<SetInstanceAndCallbacks>b__41()
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1073.0 built by: NETFXREL3STAGE
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
Microsoft.Crm.Application.Outlook.Components.Platform
Assembly Version: 8.0.0.0
Win32 Version: 8.0.0001.0079
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Outlook.Components.Platform.DLL
----------------------------------------
Microsoft.Crm.Core
Assembly Version: 8.0.0.0
Win32 Version: 8.0.1.39
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.Core.DLL
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1068.2 built by: NETFXREL3STAGE
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Microsoft.Crm
Assembly Version: 8.0.0.0
Win32 Version: 8.0.0001.0079
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.DLL
----------------------------------------
Microsoft.Interop.Mapi.Interfaces
Assembly Version: 8.0.0.0
Win32 Version: 8.0.0001.0079
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Interop.Mapi.Interfaces.DLL
----------------------------------------
Microsoft.Crm.Application.Outlook.WebBrowser
Assembly Version: 8.0.0.0
Win32 Version: 8.0.0001.0079
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Outlook.WebBrowser.DLL
----------------------------------------
Microsoft.Crm.Application.Components.Platform
Assembly Version: 8.0.0.0
Win32 Version: 8.0.0001.0079
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Components.Platform.DLL
----------------------------------------
Microsoft.Crm.Platform.Sdk
Assembly Version: 8.0.0.0
Win32 Version: 8.0.0001.0079
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Platform.Sdk.DLL
----------------------------------------
System.Data.Services
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Data.Services/v4.0_4.0.0.0__b77a5c561934e089/System.Data.Services.dll
----------------------------------------
Microsoft.OData.Edm
Assembly Version: 6.13.0.0
Win32 Version: 6.13.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.OData.Edm.DLL
----------------------------------------
Microsoft.Crm.Application.Outlook.OfflineSync
Assembly Version: 8.0.0.0
Win32 Version: 8.0.0001.0079
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Outlook.OfflineSync.DLL
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
Microsoft.ExceptionHelper
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.ExceptionHelper.DLL
----------------------------------------
Microsoft.Diagnostics.Tracing.EventSource
Assembly Version: 1.0.18.0
Win32 Version: 1.0.18.0
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Diagnostics.Tracing.EventSource.DLL
----------------------------------------
System.Web
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1073.0 built by: NETFXREL3STAGE
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
Microsoft.Xrm.Sdk
Assembly Version: 8.0.0.0
Win32 Version: 8.0.1.39
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Xrm.Sdk.DLL
----------------------------------------
Microsoft.Interop.Mapi.Impl
Assembly Version: 8.0.0.0
Win32 Version: 8.0.0001.0079
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Interop.Mapi.Impl.DLL
----------------------------------------
System.Data.SqlServerCe
Assembly Version: 4.0.0.0
Win32 Version: 4.0.8876.1
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Data.SqlServerCe/4.0.0.0__89845dcd8080cc91/System.Data.SqlServerCe.dll
----------------------------------------
System.Data
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1064.2 built by: NETFXREL3STAGE
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Transactions
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Transactions/v4.0_4.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.EnterpriseServices
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.EnterpriseServices/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll
----------------------------------------
System.Runtime.Serialization
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll
----------------------------------------
System.ServiceModel
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel/v4.0_4.0.0.0__b77a5c561934e089/System.ServiceModel.dll
----------------------------------------
Microsoft.Crm.Sdk.Proxy
Assembly Version: 8.0.0.0
Win32 Version: 8.0.0001.0079
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Sdk.Proxy.DLL
----------------------------------------
Microsoft.IdentityModel.Clients.ActiveDirectory
Assembly Version: 2.14.0.0
Win32 Version: 2.14.20115.1115
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.IdentityModel.Clients.ActiveDirectory.DLL
----------------------------------------
Microsoft.Crm.Core.Extensions
Assembly Version: 8.0.0.0
Win32 Version: 8.0.1.39
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.Core.Extensions.DLL
----------------------------------------
System.Security
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1073.0 built by: NETFXREL3STAGE
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Security/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Security.dll
----------------------------------------
SMDiagnostics
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/SMDiagnostics/v4.0_4.0.0.0__b77a5c561934e089/SMDiagnostics.dll
----------------------------------------
Microsoft.Crm.SiteServicesClient
Assembly Version: 8.0.0.0
Win32 Version: 8.0.0001.0079
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.SiteServicesClient.DLL
----------------------------------------
System.ServiceModel.Internals
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel.Internals/v4.0_4.0.0.0__31bf3856ad364e35/System.ServiceModel.Internals.dll
----------------------------------------
Microsoft.Crm.Sdk
Assembly Version: 8.0.0.0
Win32 Version: 8.0.0001.0039
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.Sdk.DLL
----------------------------------------
Microsoft.VisualStudio.Diagnostics.ServiceModelSink
Assembly Version: 4.0.0.0
Win32 Version: 14.0.23107.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Diagnostics.ServiceModelSink/v4.0_4.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Diagnostics.ServiceModelSink.dll
----------------------------------------
System.IdentityModel
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.IdentityModel/v4.0_4.0.0.0__b77a5c561934e089/System.IdentityModel.dll
----------------------------------------
System.Xaml
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1073.0 built by: NETFXREL3STAGE
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xaml/v4.0_4.0.0.0__b77a5c561934e089/System.Xaml.dll
----------------------------------------
Microsoft.Crm.ObjectModel
Assembly Version: 8.0.0.0
Win32 Version: 8.0.0001.0079
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.ObjectModel.DLL
----------------------------------------
Microsoft.Crm.Admin.AdminService
Assembly Version: 8.0.0.0
Win32 Version: 8.0.1.39
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Admin.AdminService.DLL
----------------------------------------
Microsoft.Crm.MapiShared
Assembly Version: 8.0.0.0
Win32 Version: 8.0.0001.0079
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.MapiShared.DLL
----------------------------------------
System.Xml.Linq
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml.Linq/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.Linq.dll
----------------------------------------
Microsoft.Crm.Sdk.Reserved
Assembly Version: 8.0.0.0
Win32 Version: 8.0.0001.0079
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Sdk.Reserved.DLL
----------------------------------------
System.Net.Http
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Net.Http/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Net.Http.dll
----------------------------------------
AntiXssLibrary
Assembly Version: 4.2.0.0
Win32 Version: 4.2.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/AntiXssLibrary.DLL
----------------------------------------
WinFormsRegions
Assembly Version: 8.0.0.0
Win32 Version: 8.0.0001.0079
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/WinFormsRegions.DLL
----------------------------------------
CustomMarshalers
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1038.0 built by: NETFXREL2
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/CustomMarshalers/v4.0_4.0.0.0__b03f5f7f11d50a3a/CustomMarshalers.dll
----------------------------------------
Microsoft.Office.Interop.Outlook
Assembly Version: 15.0.0.0
Win32 Version: 15.0.4569.1507
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.Office.Interop.Outlook/15.0.0.0__71e9bce111e9429c/Microsoft.Office.Interop.Outlook.dll
----------------------------------------
office
Assembly Version: 15.0.0.0
Win32 Version: 15.0.4815.1000
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/office/15.0.0.0__71e9bce111e9429c/office.dll
----------------------------------------
Interop.SHDocVw
Assembly Version: 1.1.0.0
Win32 Version:
CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Interop.SHDocVw.DLL
----------------------------------------
************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:
<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
Wednesday, April 6, 2016 1:15 AM
All replies
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