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Another "Is It Fake?" Post. Thanks in advance! RRS feed

  • Question

  • I think I'm another proud owner of counterfeit software. "The product key you typed cannot be used to activate Windows on this computer".

    - Windows 7 Professional.

    - MGADiag.exe log below.

    I appreciate your guys' help.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-DHGP7-VH63J-7626G
    Windows Product Key Hash: 2TL7zKkq1BX/+qjOkLWMc2j2km8=
    Windows Product ID: 00371-845-8243605-85251
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {9675FB54-E813-496A-8E87-339EB0A9D4A7}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings:
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9675FB54-E813-496A-8E87-339EB0A9D4A7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7626G</PKey><PID>00371-845-8243605-85251</PID><PIDType>5</PIDType><SID>S-1-5-21-1467730123-1396276248-3674425086</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Inspiron 5100</Model></SYSTEM><BIOS><Manufacturer>PHOENIX TECHNOLOGIES LTD.</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="3"/><Date>20030131000000.000000+000</Date></BIOS><HWID>29BB3607018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-845-824360-00-1033-7600.0000-2432014
    Installation ID: 010013820100222140775946845252503333658875828502256730
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7626G
    License Status: Initial grace period
    Time remaining: 43200 minute(s) (30 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 8/31/2014 5:44:54 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LAAAAAEAAgABAAEAAAAAAAAAAgABAAEAnJ88346xIJKIyXDu+MRCgD4bQnw=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      FACP            INTEL         NBGV    
      BOOT            PTLTD         $SBFTBL$


    • Edited by jcjimi Sunday, August 31, 2014 11:41 PM to fix bad cut-n-paste
    Sunday, August 31, 2014 11:25 PM

Answers

  • Is this an Upgrade License or a Full Retail? The PID doesn't tell us which.

    The CID (The second group in the PID) isn't one normally associated with MSDN - I suggest that you attempt Telephone Activation, and see what they have to say.

    telephone activation (operator calls)

    Click on the Start button

    in the Search box, type

    SLUI   4

    and hit the Enter key

    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, September 2, 2014 9:54 AM
    Moderator

All replies

  • You have a Dell Inspiron 5100 Series Notebook built in 2003.  It is too old to run Windows 7.  I suggest you recycle this obsolete PC and purchase a new one.

    Carey Frisch

    Monday, September 1, 2014 10:17 PM
    Moderator
  • Yes, I know what the PC is. With maxed memory, a wireless card and an mSATA ssd it's doing what it needs to do (with a genuine copy of Win 7 Pro) just fine, thanks. I was curious about the copy of Win 7 I dual booted just to see what members of this forum thought. Thanks, though.

    It's the only software I've been silly enough to buy off eBay so if anyone can comment on the P.I.D. and if it is likely an abused MSDN copy, I'd appreciate it. Thanks.

    Tuesday, September 2, 2014 12:50 AM
  • Is this an Upgrade License or a Full Retail? The PID doesn't tell us which.

    The CID (The second group in the PID) isn't one normally associated with MSDN - I suggest that you attempt Telephone Activation, and see what they have to say.

    telephone activation (operator calls)

    Click on the Start button

    in the Search box, type

    SLUI   4

    and hit the Enter key

    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, September 2, 2014 9:54 AM
    Moderator