For some reason, my machine started generating errrors about failing Windows Genuine Advantage validation this afternoon. Windows XP has been on this machine for several years and is a valid copy purchased from a recognized retail vendor.
I tried installing the WGA Active X control, but that seems to be going around in a circle. I click "Install Active X Control" and then run, but it doesn't appear to be doing what the system is looking for.
I ran the diag and got the following:
Failed Windows Validation Active X Loaded
When I try to install the Active X control, the circle just continues.
The Genuine Advantage Diag Tool yields the following:
Diagnostic Report (1.7.0039.0):
-----------------------------------------
WGA Data-->
Validation Status: Cryptographic Errors Detected
Detailed Status: N/A
Cached / Grace status: N/A, N/A
Windows Product Key: *****-*****- (edit by me)
Windows Product Key Hash: 0XQNRMJrpewCOrcGth9vsBWQ5uU=
Windows Product ID: 55285-014-8111091-21649
Windows Product ID Type: 5
CSVLK Server: N/A
CSVLK PID: N/A
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: {F0F61B84-69B8-4E17-AD33-6F6F58D800F0}(3)
Is Admin: Yes
Commit / Reboot / BRT: N/A, N/A, N/A
WGA Version: Not Registered. - 0x800703e71.7.36.0
Signed By: N/A, hr = 0x80004005
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: Cryptographic Errors Detected
Notifications Data-->
Cached Result: 5
File Exists: Yes
Version: 1.7.18.1
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-171-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F0F61B84-69B8-4E17-AD33-6F6F58D800F0}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8HK74</PKey><PID>55285-014-8111091-21649</PID><PIDType>5</PIDType><SID>S-1-5-21-842925246-1682526488-1060284298</SID><SYSTEM><Manufacturer>System Manufacturer</Manufacturer><Model>System Name</Model></SYSTEM><BIOS><Manufacturer>Award Software, Inc.</Manufacturer><Version>ASUS A7V-133 ACPI BIOS Revision 1005A</Version><SMBIOSVersion major="2" minor="3"/><Date>20010606000000.000000+000</Date></BIOS><HWID>5020330F01842159</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>5FBD60191D1DD00</Val><Hash>J1CKVy4QHu0/xpFl3lb+lTn+kKc=</Hash><Pid>73931-640-2436884-57784</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>
I have tried registering the list of dll's provided somewhere in the tech docs, but that didn't help. I have updated the browser to IE7 and that didn't help either. I did get a validation ID to download IE7, but that is as far as it would allow me to go.
Hopefully the validation server is not down, because I have spent over 3 hours with this machine. I have turned off ZoneAlarm and NAV temporarily with no change.
Any help would be appreciated.
Thanks
Rich
Failing WGA Validation
