Answered by:
Windows Vista Home Basic Invalid License error

Question
-
Hi,
I am using my laptop from last 3-4 yrs and suddenly from today I am getting invalid license error.
I have product key displayed on my laptop and when I enter it is shows me a message "Incorrect Product Key".
Please help.
Here is the log from Microsoft Genuine Adv Diag Tool.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-TTX87-X5RYQ-9JMDQ
Windows Product Key Hash: G5lQ2Di2pplJNVw7Il78e53cf0w=
Windows Product ID: 89572-OEM-7332166-00185
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.002
ID: {FD891BFD-DC0C-4C61-BD6A-E1CCDB9798E2}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.130707-1535
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FD891BFD-DC0C-4C61-BD6A-E1CCDB9798E2}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9JMDQ</PKey><PID>89572-OEM-7332166-00185</PID><PIDType>2</PIDType><SID>S-1-5-21-3544478407-1073055862-3226250990</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20023 </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>18CN40WW(V2.12) </Version><SMBIOSVersion major="2" minor="5"/><Date>20091224000000.000000+000</Date></BIOS><HWID>B5303507018400F8</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65164</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomeBasic edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89572-00146-321-600185-02-16393-6002.0000-1452014
Installation ID: 004143949100580861723503554294731092109426171783714021
Partial Product Key: 9JMDQ
License Status: Notification
Notification Reason: 0xC004F057.Windows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEAJJRE8Fbt5qF6f5TqSHsKEPL0DtEXtKaSrFZGyg==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP LENOVO CB-01
DBGP LENOVO CB-01
HPET LENOVO CB-01
BOOT PTLTD $SBFTBL$
MCFG LENOVO CB-01
SLIX LENOVO CB-01
SSDT PmRef CpuPm
SSDT PmRef CpuPm
SSDT PmRef CpuPmThanks
Siva
- Edited by Windows Vista Home Basic Invalid License error Sunday, May 25, 2014 6:28 PM
Sunday, May 25, 2014 6:12 PM
Answers
-
That looks normal.
Are you sure that you're reading the Key correctly from the sticker? -
0xC004F050 usually means that you've misread a character - either C/G/6 or B/8 or Y/V are the most common, an O/0 is almost always a Q
Note that the following characters cannot be used - A E I L N O S U Z 1 0 - so don't bother trying unless you like the noise it makes :)
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Friday, June 6, 2014 11:11 AM
- Marked as answer by Noel D PatonModerator Saturday, June 21, 2014 7:44 AM
Saturday, May 31, 2014 7:21 AMModerator
All replies
-
For which version and edition of Windows is your computer licensed according to the COA sticker on the case?
The machine appears to be missing the required BIOS SLIC table to be able to activate an OEM_SLP License - and your Product Key doesn't appear to be a proper OEM_SLP Key anyhow.
Your installation of Office Enterprise 2007 is definitely counterfeit.
Please try the following.....
Recreate the Licensing Store with the correct data.
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).
Once complete, run another MGADiag report and post back with the results.
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. Monday, May 26, 2014 6:51 AMModerator -
Hi Noel,
Thanks for reply. I have followed the steps mentioned above. Also, I tried to use the Product key on COA sticker on the machine’s case, but it is saying invalid key.
Below are the results.
My product key on my COA sticker ends with - *****-*****-*****-*****-9JMDQ
I observed the key that is mentioned in below is not one on my COA sticker. I am unable to change this.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-KC7KG-4YR37-H8PHC
Windows Product Key Hash: G5lQ2Di2pplJNVw7Il78e53cf0w=
Windows Product ID: 89572-OEM-7332166-00185
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.002
ID: {FD891BFD-DC0C-4C61-BD6A-E1CCDB9798E2}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.130707-1535
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FD891BFD-DC0C-4C61-BD6A-E1CCDB9798E2}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-H8PHC</PKey><PID>89572-OEM-7332166-00185</PID><PIDType>2</PIDType><SID>S-1-5-21-3544478407-1073055862-3226250990</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20023 </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>18CN40WW(V2.12) </Version><SMBIOSVersion major="2" minor="5"/><Date>20091224000000.000000+000</Date></BIOS><HWID>B5303507018400F8</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65164</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005Windows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEAJJRE8Fbt5qF6f5TqSHsKEPL0DtEXtKaSrFZGyg==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP LENOVO CB-01
DBGP LENOVO CB-01
HPET LENOVO CB-01
BOOT PTLTD $SBFTBL$
MCFG LENOVO CB-01
SLIX LENOVO CB-01
SSDT PmRef CpuPm
SSDT PmRef CpuPm
SSDT PmRef CpuPmThanks for help.
Siva
Monday, May 26, 2014 4:15 PM -
Your first report had your COA Key present - although none of the rest of the data matched it
This one has the Lenovo Key. That cannot be residuals from anything and must have been manually input. - where did you get this Key from?
Now please answer the question I asked in my last post.
For which version and edition of Windows is your computer licensed according to the COA sticker on the case?
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. Monday, May 26, 2014 4:38 PMModerator -
My laptop is Lenovo G550, I have Windows Vista Home Basic by default in it.
I was fine till yesterday afternoon, and from noon it started showing Invalid key.
I tried with product key on my laptop and it didnt work, so I used a key that i got online.
It also hasn't worked either and I couldnt change it after that..
Please help..
Thanks
Siva
- Edited by Windows Vista Home Basic Invalid License error Monday, May 26, 2014 5:37 PM
Monday, May 26, 2014 5:28 PM -
You still have not answered the question!
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. Monday, May 26, 2014 5:53 PMModerator -
Sorry, I see that it was mentioned Windows Vista Home Basic Microsoft @ 2005 [Aero] on my sticker. Its 32 bit OS.
Other than Prodcut key I dont see any other information mentioned. Is there any other way i can get the information please.
Siva
- Edited by Windows Vista Home Basic Invalid License error Monday, May 26, 2014 6:37 PM
Monday, May 26, 2014 6:07 PM -
Please download the Farbar Service Scanner from
http://www.bleepingcomputer.com/download/farbar-service-scanner/
Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. Monday, May 26, 2014 7:06 PMModerator -
Hi Noel,
Here is the log..
Farbar Service Scanner Version: 21-05-2014
Ran by CHMM (administrator) on 27-05-2014 at 20:47:32
Running from "C:\Users\CHMM\Desktop"
Microsoft® Windows Vista™ Home Basic Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************Internet Services:
============Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
Windows Firewall:
=============Firewall Disabled Policy:
==================
System Restore:
============System Restore Disabled Policy:
========================
Security Center:
============
Windows Update:
============Windows Autoupdate Disabled Policy:
============================
Windows Defender:
==============Other Services:
==============
File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit
**** End of log ****Thanks
Siva
- Edited by Windows Vista Home Basic Invalid License error Tuesday, May 27, 2014 3:18 PM
Tuesday, May 27, 2014 3:17 PM -
That looks normal.
Are you sure that you're reading the Key correctly from the sticker? -
0xC004F050 usually means that you've misread a character - either C/G/6 or B/8 or Y/V are the most common, an O/0 is almost always a Q
Note that the following characters cannot be used - A E I L N O S U Z 1 0 - so don't bother trying unless you like the noise it makes :)
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Friday, June 6, 2014 11:11 AM
- Marked as answer by Noel D PatonModerator Saturday, June 21, 2014 7:44 AM
Saturday, May 31, 2014 7:21 AMModerator -
Thanks Noel for all the support..
Siva
Friday, June 6, 2014 2:13 PM