Windows Vista Home Basic Invalid License error

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  For which version and edition of Windows is your computer licensed according to the COA sticker on the case?

  The machine appears to be missing the required BIOS SLIC table to be able to activate an OEM_SLP License - and your Product Key doesn't appear to be a proper OEM_SLP Key anyhow.

  Your installation of Office Enterprise 2007 is definitely counterfeit.

  Please try the following.....

  Recreate the Licensing Store with the correct data.

  1) Open an Internet Browser window.

  2) Type: %windir%\system32 into the browser address bar.

  3) Find the file CMD.exe

  4) Right-Click on CMD.exe and select 'Run as Administrator'

  5) Type: net stop slsvc (it may ask you if you are sure, select yes)

  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

  7) Type: rename tokens.dat tokens.bar

  8) Type: cd %windir%\system32

  9) Type: net start slsvc

  10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

  11) Restart your computer twice. 

  You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).  

  Once complete, run another MGADiag report and post back with the results.     

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Monday, May 26, 2014 6:51 AM

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  Hi Noel,

  Thanks for reply. I have followed the steps mentioned above. Also, I tried to use the Product key on COA sticker on the machine’s case, but it is saying invalid key.

  Below are the results.

  My product key on my COA sticker ends with - *****-*****-*****-*****-9JMDQ

  I observed the key that is mentioned in below is not one on my COA sticker. I am unable to change this.

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-KC7KG-4YR37-H8PHC
  Windows Product Key Hash: G5lQ2Di2pplJNVw7Il78e53cf0w=
  Windows Product ID: 89572-OEM-7332166-00185
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6002.2.00010300.2.0.002
  ID: {FD891BFD-DC0C-4C61-BD6A-E1CCDB9798E2}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows Vista (TM) Home Basic
  Architecture: 0x00000000
  Build lab: 6002.vistasp2_gdr.130707-1535
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 103 Blocked VLK
  Microsoft Office Enterprise 2007 - 103 Blocked VLK
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{FD891BFD-DC0C-4C61-BD6A-E1CCDB9798E2}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-H8PHC</PKey><PID>89572-OEM-7332166-00185</PID><PIDType>2</PIDType><SID>S-1-5-21-3544478407-1073055862-3226250990</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20023               </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>18CN40WW(V2.12)         </Version><SMBIOSVersion major="2" minor="5"/><Date>20091224000000.000000+000</Date></BIOS><HWID>B5303507018400F8</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65164</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Software licensing service version: 6.0.6002.18005

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEAJJRE8Fbt5qF6f5TqSHsKEPL0DtEXtKaSrFZGyg==

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID Consistent: N/A
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   PTLTD     APIC 
    FACP   LENOVO  CB-01  
    DBGP   LENOVO  CB-01  
    HPET   LENOVO  CB-01  
    BOOT   PTLTD   $SBFTBL$
    MCFG   LENOVO  CB-01  
    SLIX   LENOVO  CB-01  
    SSDT   PmRef  CpuPm
    SSDT   PmRef  CpuPm
    SSDT   PmRef  CpuPm

  Thanks for help.

  Siva

  Monday, May 26, 2014 4:15 PM
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  Your first report had your COA Key present - although none of the rest of the data matched it

  This one has the Lenovo Key. That cannot be residuals from anything and must have been manually input. - where did you get this Key from?

  Now please answer the question I asked in my last post.

  For which version and edition of Windows is your computer licensed according to the COA sticker on the case?

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Monday, May 26, 2014 4:38 PM

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  My laptop is Lenovo G550, I have Windows Vista Home Basic by default in it.

  I was fine till yesterday afternoon, and from noon it started showing Invalid key.

  I tried with product key on my laptop and it didnt work, so I used a key that i got online.

  It also hasn't worked either and I couldnt change it after that..

  Please help..

  Thanks

  Siva

  
  
  

  • Edited by Windows Vista Home Basic Invalid License error Monday, May 26, 2014 5:37 PM

  Monday, May 26, 2014 5:28 PM
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  You still have not answered the question!

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Monday, May 26, 2014 5:53 PM

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  Sorry, I see that it was mentioned Windows Vista Home Basic Microsoft @ 2005 [Aero] on my sticker. Its 32 bit OS.

  Other than Prodcut key I dont see any other information mentioned. Is there any other way i can get the information please.

  Siva

  
  
  

  • Edited by Windows Vista Home Basic Invalid License error Monday, May 26, 2014 6:37 PM

  Monday, May 26, 2014 6:07 PM
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  Please download the Farbar Service Scanner from

  http://www.bleepingcomputer.com/download/farbar-service-scanner/

   

  Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Monday, May 26, 2014 7:06 PM

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  Hi Noel,

  Here is the log..

  Farbar Service Scanner Version: 21-05-2014
  Ran by CHMM (administrator) on 27-05-2014 at 20:47:32
  Running from "C:\Users\CHMM\Desktop"
  Microsoft® Windows Vista™ Home Basic  Service Pack 2 (X86)
  Boot Mode: Normal
  ****************************************************************

  Internet Services:
  ============

  Connection Status:
  ==============
  Localhost is accessible.
  LAN connected.
  Google IP is accessible.
  Google.com is accessible.
  Yahoo.com is accessible.

  
  Windows Firewall:
  =============

  Firewall Disabled Policy:
  ==================

  
  System Restore:
  ============

  System Restore Disabled Policy:
  ========================

  
  Security Center:
  ============

  
  Windows Update:
  ============

  Windows Autoupdate Disabled Policy:
  ============================

  
  Windows Defender:
  ==============

  Other Services:
  ==============

  
  File Check:
  ========
  C:\Windows\system32\nsisvc.dll => MD5 is legit
  C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
  C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
  C:\Windows\system32\Drivers\afd.sys => MD5 is legit
  C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
  C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
  C:\Windows\system32\dnsrslvr.dll => MD5 is legit
  C:\Windows\system32\mpssvc.dll => MD5 is legit
  C:\Windows\system32\bfe.dll => MD5 is legit
  C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
  C:\Windows\system32\SDRSVC.dll => MD5 is legit
  C:\Windows\system32\vssvc.exe => MD5 is legit
  C:\Windows\system32\wscsvc.dll => MD5 is legit
  C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
  C:\Windows\system32\wuaueng.dll => MD5 is legit
  C:\Windows\system32\qmgr.dll => MD5 is legit
  C:\Windows\system32\es.dll => MD5 is legit
  C:\Windows\system32\cryptsvc.dll => MD5 is legit
  C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
  C:\Windows\system32\ipnathlp.dll => MD5 is legit
  C:\Windows\system32\iphlpsvc.dll => MD5 is legit
  C:\Windows\system32\svchost.exe => MD5 is legit
  C:\Windows\system32\rpcss.dll => MD5 is legit

  
  **** End of log ****

  Thanks

  Siva

  
  

  • Edited by Windows Vista Home Basic Invalid License error Tuesday, May 27, 2014 3:18 PM

  Tuesday, May 27, 2014 3:17 PM
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  That looks normal.

  Are you sure that you're reading the Key correctly from the sticker? -

   0xC004F050 usually means that you've misread a character - either C/G/6 or B/8 or Y/V are the most common, an O/0 is almost always a Q

  Note that the following characters cannot be used - A E I L N O S U Z 1 0 - so don't bother trying unless you like the noise it makes :)

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Noel D PatonEditor Friday, June 6, 2014 11:11 AM
  • Marked as answer by Noel D PatonEditor Saturday, June 21, 2014 7:44 AM

  Saturday, May 31, 2014 7:21 AM

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  Thanks Noel for all the support..

  Siva

  Friday, June 6, 2014 2:13 PM