locked
Problem Validating Office 2007 RRS feed

  • Question

  • Hi,
      Everything was fine until last night tryed to validate now I am not validating.
      I did install on my home computer along with my buisness computer thought I was alright ie. Had a 3 copy license.
      I have since uninstalled from my home computer hoping that would fix.
      Appears to have not fixed the problem.

      Any help figuring this out would be appreicated.


    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3YMCQ-KGTJJ-786PY
    Windows Product Key Hash: twXR3tz5pCO6tMWvR5IMOWxJYY8=
    Windows Product ID: 76487-OEM-2257147-78260
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {9DEEE24D-A5BA-4905-BAC1-E66C067ADD51}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    Microsoft Expression Web 2 - 121
    Microsoft Office Professional 2007 - 100 Genuine
    Microsoft Office OneNote 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-169-80004005_B4D0AA8B-587-80004005_B4D0AA8B-604-645_77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_7E90FEE8-198-80004005_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9DEEE24D-A5BA-4905-BAC1-E66C067ADD51}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-786PY</PKey><PID>76487-OEM-2257147-78260</PID><PIDType>3</PIDType><SID>S-1-5-21-786423642-2147558745-2260903982</SID><SYSTEM><Manufacturer>Seneca</Manufacturer><Model>v93631</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>NT94510J.86A.4045.2006.1217.2326</Version><SMBIOSVersion major="2" minor="3"/><Date>20061217000000.000000+000</Date></BIOS><HWID>89EC3C1F0184E076</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>A56FADE2D6A1586</Val><Hash>r0Mys1S2y2TVl2iiYATQuRCt/EA=</Hash><Pid>89409-707-2124221-65854</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0045-0000-0000-0000000FF1CE}"><LegitResult>121</LegitResult><Name>Microsoft Expression Web 2</Name><Ver>12</Ver><Val>67D6DCA8C9DF576</Val><Hash>fGxFoLT9TzJMdpLnH6gC5AzOSpg=</Hash><Pid>78727-699-2408502-59859</Pid><PidType>0</PidType></Product><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>91BD37F1350D29C</Val><Hash>Xu5+eXmIVWEzMF1zEUtguIcqXdI=</Hash><Pid>81605-334-7497107-65085</Pid><PidType>10</PidType></Product><Product GUID="{91120000-00A1-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office OneNote 2007</Name><Ver>12</Ver><Val>919CD2A572E3DB0</Val><Hash>xhwqzEh34wtptR3+RDTFBfrgS6U=</Hash><Pid>81609-OEM-6272855-05611</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 4E2C:Seneca Data Distributors Inc
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Thanks

    Monday, December 21, 2009 3:54 PM

Answers

  • Hello ArtL,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    Microsoft Expression Web 2 - 121
    Microsoft Office Professional 2007 - 100 Genuine
    Microsoft Office OneNote 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-169-80004005_B4D0AA8B-587-80004005_B4D0AA8B-604-645_77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_7E90FEE8-198-80004005_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005


    Your computer has several installations of Office products:

    1.  There is a nongenuine installation of Office Professional Plus 2007 done with an Invalid Volume Licensing Key (VLK).
    2.  There is a genuine retail installation of Office Professional 2007.
    3.  There is a genuine OEM licensing installation of OneNote 2007.

    In order to Get Genuine and pass validation, you have to uninstall the nongenuine Office Professional Plus 2007 installations from all computers.

    After uninstalling Office Professional Plus 2007, restart each computer twice, then with Office programs closed, visit www.microsoft.com/genuine and click on the Validate Office button.  Office should now validate normally.  Check to see if you are seeing any more nongenuine software notices by opening several Office programs.  If you still see nongenuine notices, that's because there are remnants of the nongenuine Office Professional Plus 2007 installation that need to be cleaned out.  Please post back for more instructions for doing so, if necessary.

    Please note that there is no retail or OEM licensed edition of Office Professional 2007 that allows more than two simultaneous installations, as described in the Software Licesning Terms for the product.  OEM licenses (such as that for One Note 2007) allow only one installation, and only on the computer onto which the software was first installed.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Monday, December 21, 2009 11:22 PM
    Monday, December 21, 2009 5:15 PM