Team freezes when sharing Revit, Indesign and Excel files RRS feed

  • Question

  • It is a well known issue that Team sometimes freezes when sharing Revit, Indesign and Excel files.

    Describes by one of my users "

    The computer freezes and don’t take commands.  “ However, I can hear and see the people on Teams and they can hear me but I can not click on anything or move the mouse. then after maybe a minute the computer dies”

    Anyone who has a work around or found away to fix this?

    Clean install and reinstall dont work, neither does clearing the cache. And it also occurs in the web app.

    We can always use Zoom in combo with Slack, but it would be nice to have this issue resolved

    Who is General Failure, and why is he reading my hard disk?

    Tuesday, November 10, 2020 8:10 AM