Get not genuine message and cant download windows updates. Have tried evrything here is my report
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-234XT-VDG8C-RC2RP
Windows Product Key Hash: 4gYD5siZG1JfrXiDo6GE11f7n48=
Windows Product ID: 00359-OEM-9821994-69645
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {E3543379-5DFA-4AF6-9895-E819A6CE25C0}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Allowed
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0]
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E3543379-5DFA-4AF6-9895-E819A6CE25C0}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RC2RP</PKey><PID>00359-OEM-9821994-69645</PID><PIDType>8</PIDType><SID>S-1-5-21-1848601831-1303207193-3521046152</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>SX2855</Model></SYSTEM><BIOS><Manufacturer>American
Megatrends Inc.</Manufacturer><Version>P01-B2 </Version><SMBIOSVersion major="2" minor="7"/><Date>20110816000000.000000+000</Date></BIOS><HWID>37613D07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central
Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-219-969645-02-1033-7601.0000-2372015
Installation ID: 007755885563847312514453487743491896098465343540902635
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RC2RP
License Status: Licensed
Remaining Windows rearm count: 0
Trusted time: 8/25/2015 7:03:49 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: 0x00000000
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 8:25:2015 17:40
WAT Activex: Registered
WAT Admin Service: Registered
HWID Data-->
HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEA6GHWMag3MhtG/ILVCE7j6C5z
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name
OEMID Value
OEMTableID Value
APIC
ACRSYS
ACRPRDCT
FACP
ACRSYS
ACRPRDCT
HPET
ACRSYS
ACRPRDCT
MCFG
ACRSYS
ACRPRDCT
SSDT
AMICPU
PROC
SLIC
ACRSYS
ACRPRDCT
