Unfortunately, this isn't an issue with Windows Home Server per se.
You've already contacted Raxco, the software vendor, and they've recommended a course of action. Before you go to that length though, log on to your server's desktop and see what you can find in C:\FS\xxx\DE\Shares\yyy (replacing xxx with one of the folders
you'll find in C:\FS and yyy with the name of a share). You may find your missing photos there; if so you could connect an external drive to your server, copy the photos to the external drive, and then copy them back to the server shares via (on the server)
\\localhost\yyy.
If the files aren't in C:\FS\etc. then you'll need to pull the disks from your server one at a time and (on another computer) try some sort of data recovery software. I'll warn you now that you may lose a significant amount of data, as the whole
idea behind disk defragmentation utilities is to move data around, thus overwriting lots of "unused" disk space, to improve performance. ("May have already lost" is probably more correct, as any overwriting of files will already have happened.)
As for what data recovery software you should use, there are lots of options; I don't have specific recommendations, but would in general choose something in the middle of the price range. (Really inexpensive software may not do the job, and really expensive
software will either be overpriced or have a ton of features you'll never use.)
I'm not on the WHS team, I just post a lot. :)
