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Windows 7 key invalid after reinstall RRS feed

  • Question

  • I purchased a Windows 7 key from Ebay, installed it, ran fine for two months.  I got some new computer parts and an SSD for Christmas, so had to reinstall everything.  Now the product key says it's invalid.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-CM74G-RPHKF-PW487
    Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
    Windows Product ID: 00371-177-0000061-85458
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {414DEEE6-4C00-4847-BDA2-1317C246D7A3}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{414DEEE6-4C00-4847-BDA2-1317C246D7A3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85458</PID><PIDType>5</PIDType><SID>S-1-5-21-3144998550-1215218627-2035488798</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>Z68M-D2H</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F2</Version><SMBIOSVersion major="2" minor="4"/><Date>20110623000000.000000+000</Date></BIOS><HWID>B60A3807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-177-000006-00-1033-7601.0000-3472011
    Installation ID: 005844004555690372088886231505407865544120346773083410
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PW487
    License Status: Initial grace period
    Time remaining: 30360 minute(s) (21 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 12/22/2011 11:34:31 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:22:2011 11:31
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAIAAAADAAAAAQABAAEAln2iPMCuPkJyOGI0St10qA6f2j6aiM6aXMPSRS5z

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            GBT           GBTUACPI
      FACP            GBT           GBTUACPI
      HPET            GBT           GBTUACPI
      MCFG            GBT           GBTUACPI
      MSDM            GBT           GBTUACPI
      ASPT            GBT           PerfTune
      SSPT            GBT           SsptHead
      EUDS            GBT          
      MATS            GBT          
      TAMG            GBT           GBT   B0
      SSDT            INTEL        PPM RCM
      MATS            GBT          



    Thursday, December 22, 2011 4:45 PM

Answers

  • Windows License Type: Volume MAK

     

    You have a volume license that is only available to volume customers. It is not for resale.

    You bought from a bogus seller. Demand a refund.

    Do not buy from ebay. Purchase only from legitimate retailers.

    • Marked as answer by Darin Smith MS Thursday, December 22, 2011 11:37 PM
    Thursday, December 22, 2011 6:34 PM
    Answerer

All replies

  • Windows Product Key: *****-*****-CM74G-RPHKF-PW487

     

    This is the default product key windows7 uses when no key is entered during install. You will have to change your product key to the one on your proof of license label. 

    I purchased a Windows 7 key from Ebay,

    Most likely you purchased a bogus product. 99.9% we see from ebay are. After you change your product key post another report to check it's authenticity. 

     

     

    How to change the product key.

    click start

    right click computer

    select properties

    scroll to the bottom of the page and select change product key

     


    Thursday, December 22, 2011 5:03 PM
    Answerer
  • After I click on the change product key button, it brings up the activation window, where I type in my key.  At that point, I can click Next, which attempts to activate, and fails, saying it's invalid, or hit Cancel, which doesn't save the key.  Running the diagnostic again yields the same default key.
    Thursday, December 22, 2011 5:32 PM
  • Make sure you are typing it correctly. It is easy to confuse B and 8. Q is also a mistaken for O which is not used.

    there are also several characters that are not used.

    they are:  (courtesy Noel D Paton)

     

    E,U,I,O,A,S,L,Z,N, and 1,0

    are all rejected by the OS.

     

    With my old eyes I find a magnifier useful to read them.

     


    Thursday, December 22, 2011 5:48 PM
    Answerer
  • I have the code written down in a couple of places.  One had a B switched for an 8.  Got it to work now, but got an error for multiple activations.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-*****-*****-V6BGB
    Windows Product Key Hash: jgI9BWs7yI50Jp8yl3GA8kJYNAw=
    Windows Product ID: 55041-147-4318327-86104
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {414DEEE6-4C00-4847-BDA2-1317C246D7A3}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{414DEEE6-4C00-4847-BDA2-1317C246D7A3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-147-4318327-86104</PID><PIDType>6</PIDType><SID>S-1-5-21-3144998550-1215218627-2035488798</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>Z68M-D2H</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F2</Version><SMBIOSVersion major="2" minor="4"/><Date>20110623000000.000000+000</Date></BIOS><HWID>B60A3807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
    Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 55041-00172-147-431832-03-1033-7601.0000-3562011
    Installation ID: 004030818865112775422190382595955105831001713283665360
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: V6BGB
    License Status: Initial grace period
    Time remaining: 30240 minute(s) (21 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 12/22/2011 1:09:28 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:22:2011 11:31
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAIAAAADAAAAAQABAAEAln2iPMCuPkJyOGI0St10qA6f2j6aiM6aXMPSRS5z

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            GBT           GBTUACPI
      FACP            GBT           GBTUACPI
      HPET            GBT           GBTUACPI
      MCFG            GBT           GBTUACPI
      MSDM            GBT           GBTUACPI
      ASPT            GBT           PerfTune
      SSPT            GBT           SsptHead
      EUDS            GBT          
      MATS            GBT          
      TAMG            GBT           GBT   B0
      SSDT            INTEL        PPM RCM
      MATS            GBT          



    Thursday, December 22, 2011 6:15 PM
  • You'll now need to contact a Microsoft Volume Licensing Activation Center for assistance.
    Carey Frisch
    Thursday, December 22, 2011 6:28 PM
    Moderator
  • Windows License Type: Volume MAK

     

    You have a volume license that is only available to volume customers. It is not for resale.

    You bought from a bogus seller. Demand a refund.

    Do not buy from ebay. Purchase only from legitimate retailers.

    • Marked as answer by Darin Smith MS Thursday, December 22, 2011 11:37 PM
    Thursday, December 22, 2011 6:34 PM
    Answerer