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Mail merge not warning sender of problems with recipient. RRS feed

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    Hi,

     

    I've tested creating a mail merge with Outlook 2003 and 2007.

     

    The problem is, some of my recipients (contacts in my case) have the «do not allow email» or don't have an email at all. When I send the mail merge to those recipients, I have no feedback that warn me those email are not sent. This sound wrong to me. Is there an option I haven't seen somewhere ? Is this standard behavior in CRM for outlook ?

     

    Thanks

     

     

    Friday, October 3, 2008 12:51 PM

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    I would have to search around to find where this is logged, but it is probably somewhere in the mail merge data.

     

    I think best practice is to filter out email recipients that have Do Not Allow so they are not included in your list of recipients.  You can do this with Advanced find.

     

     

    Monday, October 6, 2008 2:34 PM