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Import error in crm 2011 online

Question
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Hello experts,
I am trying to import a solution (managed) in crm online, I got error as following
How can I solve this issue
Thanks and Regards
Murali
Saturday, May 4, 2013 8:15 AM
Answers
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Hi Murali,
Thanks for explaining the real problem :). To resolve the issue you need to add account_ribbon.js and contact_ribbon.js file as Javascript webresources to the solution. After that if you export the solution, you will not get the dependancy error during import.
Hope this helps.
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Minal Dahiya
If this post answers your question, please click "Mark As Answer" on the post and "Vote as Helpful"- Marked as answer by 2014crm Saturday, May 4, 2013 1:18 PM
Saturday, May 4, 2013 12:52 PM
All replies
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Hi Murali,
It seems that there are some required components of the solution missing. At the time of adding entity to the solution, add all required components to the solution so that all the dependant components which are missed will be added to the solution. You can include the required components at the time of adding the entity to the solution. Also you can add the required components by clicking on Add Required components button in the solution page.
Regards,
Syai,
Osmosys.
Saturday, May 4, 2013 11:03 AM -
Hi Murali,
You are missing the dependant solution. The solution you are trying to import is replying on some other solution , components. Add the items to the current solution or install the other solution first. You will be able to import the solution after that.
Hope this helps.
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Minal Dahiya
If this post answers your question, please click "Mark As Answer" on the post and "Vote as Helpful"- Proposed as answer by Minal Dahiya Saturday, May 4, 2013 11:42 AM
Saturday, May 4, 2013 11:42 AM -
Hi MinalDahiya,
While adding the account entity ,"account_ribbon.js" and "contact_ribbon.js" webresources are added .How I can remove the dependency in this case.those are by default added ,expecting a better solution for this.
Thanks and Regards
Muralikrishna
Saturday, May 4, 2013 12:04 PM -
Hi Murali,
I am assuming account entity has these web resources used on the form. I am not sure what you are trying to achieve here. As if you remove these webresouces, solution will not import correctly. May be there is a better way to do what you are trying to achieve. Can you please explain what is your requirement?
Minal
Saturday, May 4, 2013 12:15 PM -
Hi MinalDahiya,
Thanks for reply,
My requirement is to import my solution(managed) on crmonline (polaris). In my solution account ,contact,lead entities included. I added the requiredcomponents for those entities. but I can't understand these dependency , account_ribbon.js,contact_ribbon.js webresources are added with account and contact form .
while import I got message that " those (account_ribbon.js & contact_ribbon.js) components missing in my solution.where might be the wrong?
Thanks and Regards
Muralikrishna
Saturday, May 4, 2013 12:43 PM -
Hi Murali,
Thanks for explaining the real problem :). To resolve the issue you need to add account_ribbon.js and contact_ribbon.js file as Javascript webresources to the solution. After that if you export the solution, you will not get the dependancy error during import.
Hope this helps.
-----------------------------------------------------------------------
Minal Dahiya
If this post answers your question, please click "Mark As Answer" on the post and "Vote as Helpful"- Marked as answer by 2014crm Saturday, May 4, 2013 1:18 PM
Saturday, May 4, 2013 12:52 PM -
it seems you didn't include those webresource in your solution when you exported it, go back to the solution origin instance and add those missing components,publish it, reexport it, and re-import it into dest instance, then problem should fixedMonday, May 6, 2013 6:57 AM