none
how to fix a Win 7 not genuine RRS feed

  • Question

  • I have a Gateway Netbook that had Win 7 Starter. I bought a "key" from the infamous key city to upgrade from Win 7 Starter to Home Premium. Now 3 months later I have the not genuine message. Spent some time reading all the other people who had not genuine problems.  I will buy a proper upgrade but when i get the genuine upgrade how do I handle removing the old code and putting in the new one.Maybe this should be obvious but I really don't want to cause any more problems than being cheap has caused. Is it just as simple as putting in tne new activation code?

    I am including the diagnostic, just to make sure that there isnt anything else that has been compromised. the netbook came from bestbuy so I don't expect that the base operating system or the office starter should be a problem but .... 

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-K7KYX-G24MY-WMMV3

    Windows Product Key Hash: LEVxuJ9TjQpMySS/QAtVvWMzibM=

    Windows Product ID: 00359-232-8904142-86967

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {62A36B3A-E19C-4354-8E86-3D28226C4800}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000000

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\myPrograms\Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{62A36B3A-E19C-4354-8E86-3D28226C4800}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WMMV3</PKey><PID>00359-232-8904142-86967</PID><PIDType>5</PIDType><SID>S-1-5-21-3437206149-2730689366-215301108</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>LT27</Model></SYSTEM><BIOS><Manufacturer>Gateway</Manufacturer><Version>V3.15(DDR3)</Version><SMBIOSVersion major="2" minor="6"/><Date>20110215000000.000000+000</Date></BIOS><HWID>EB1B0B00018400E4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00172-232-890414-00-1033-7600.0000-1722011

    Installation ID: 015963029123236376685342058351499200173796184996281556

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: WMMV3

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 3

    Trusted time: 10/1/2011 5:20:43 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 10:1:2011 05:59

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: MAAAAAAAAQABAAIAAAABAAAABAABAAEAnJ9KHgq9sMBc/WxKRt+GRaKgwxrCsHIZ

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    ACRSYS                 ACRPRDCT

      FACP                                   ACRSYS                 ACRPRDCT

      HPET                                    ACRSYS                 ACRPRDCT

      BOOT                                  ACRSYS                 ACRPRDCT

      MCFG                                 ACRSYS                 ACRPRDCT

      WDAT                                 INSYDE                 INSYDE 

      SLIC                                      ACRSYS                 ACRPRDCT

      SSDT                                    PmRef                  CpuPm

     

     

    Sunday, October 2, 2011 12:14 AM

Answers

  • "shiningwaters" wrote in message news:636a26f9-051c-4060-9f5c-664d955521f9...

    I have a Gateway Netbook that had Win 7 Starter. I bought a "key" from the infamous key city to upgrade from Win 7 Starter to Home Premium. Now 3 months later I have the not genuine message. Spent some time reading all the other people who had not genuine problems.  I will buy a proper upgrade but when i get the genuine upgrade how do I handle removing the old code and putting in the new one.Maybe this should be obvious but I really don't want to cause any more problems than being cheap has caused. Is it just as simple as putting in tne new activation code?

    I am including the diagnostic, just to make sure that there isnt anything else that has been compromised. the netbook came from bestbuy so I don't expect that the base operating system or the office starter should be a problem but .....

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-K7KYX-G24MY-WMMV3

    Windows Product Key Hash: LEVxuJ9TjQpMySS/QAtVvWMzibM=

    Windows Product ID: 00359-232-8904142-86967

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010300.1.0.003

     

    Your Windows Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)

    Please read the following stickies.... ..................

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    and

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b

    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

    see also this post....

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9


    Also - have a look at this video....


    http://www.youtube.com/watch?v=hzqNNiOM0c
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, October 2, 2011 7:02 AM
    Moderator
  • Just change the product key.  Press WinKey + Pause/break, scroll down to the bottom of the page and use the link.  The counterfeiters don't need to do anything to the code.  They just make copies of standard Windows 7 dvds.  They don't want to draw attention to the scam prematurely so they don't monkey with anything that will tip the buyer off too soon. 

    P.S.  There's nothing wrong with boilerplate when there is a common solution to a common problem, and this one is very common.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Sunday, October 2, 2011 11:13 PM
    Answerer

All replies

  • "shiningwaters" wrote in message news:636a26f9-051c-4060-9f5c-664d955521f9...

    I have a Gateway Netbook that had Win 7 Starter. I bought a "key" from the infamous key city to upgrade from Win 7 Starter to Home Premium. Now 3 months later I have the not genuine message. Spent some time reading all the other people who had not genuine problems.  I will buy a proper upgrade but when i get the genuine upgrade how do I handle removing the old code and putting in the new one.Maybe this should be obvious but I really don't want to cause any more problems than being cheap has caused. Is it just as simple as putting in tne new activation code?

    I am including the diagnostic, just to make sure that there isnt anything else that has been compromised. the netbook came from bestbuy so I don't expect that the base operating system or the office starter should be a problem but .....

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-K7KYX-G24MY-WMMV3

    Windows Product Key Hash: LEVxuJ9TjQpMySS/QAtVvWMzibM=

    Windows Product ID: 00359-232-8904142-86967

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010300.1.0.003

     

    Your Windows Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)

    Please read the following stickies.... ..................

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    and

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b

    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

    see also this post....

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9


    Also - have a look at this video....


    http://www.youtube.com/watch?v=hzqNNiOM0c
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, October 2, 2011 7:02 AM
    Moderator
  • Thank you for your BOILER PLATE information. Although I did mention that I had spent some time reading up on the forum about the current spate of fraud.

    i UNDERSTOOD when wrote my inquiry that I had a pirated software.

    As an aside, the company I bought it from hasn't answered my emails and I don't expect that I will get a reply much less a refund. I will be reporting this to my credit card company and hope that I will be refunded my money.

    on your second link on how to buy there was only 1 link on that page on how to buy all the rest were on detection or avoidance of pirated software--that link on how to buy was dead.

    I guess my  base question is the extent of the damage of pirated code to my computer and software and how to handle the reactivation. Nothing I read covered those concerns.

    I will be buying a copy of Win 7 from amazon.com ( money is a big issue, so getting some discount and free shipping is very important to me , and a very good return policy)

    Question. how can i test it IMMEDIATELY without entering it in my computer to make sure I haven't gotten another problem.

    I do not think that the above question is redundant. Since the main point of a number of the articles you directed me towards was about HOW legitmate looking a lot of the pirated software is. And the fact that I am buying it from amazon will not guarantee its legitimacy. The probability will be high that it is good but the possibility exists.

    The copy I do have gave no warning when i activated it that it was not legitimate. Its almost 3 months since i bought it.

    next assuming that I have a legitmate copy of Win 7, is it just as simple as putting in the new activation key OR ARE THERE OTHER THINGS I SHOULD BE AWARE OF.?

    Will there be left over stuff in the registry? Or any other areas that i should make a point of cleaning out.

    Or will I have entirely to reload my operating system? (seems unlikely but at this point I'd rather be sure),

    Or any other information on reactivation that I don't know to ask because I don't know.

    I will be getting my copy of win 7 home premium later this week.

    I will be watching for your reply,

     

     

     

    Sunday, October 2, 2011 10:23 PM
  • Just change the product key.  Press WinKey + Pause/break, scroll down to the bottom of the page and use the link.  The counterfeiters don't need to do anything to the code.  They just make copies of standard Windows 7 dvds.  They don't want to draw attention to the scam prematurely so they don't monkey with anything that will tip the buyer off too soon. 

    P.S.  There's nothing wrong with boilerplate when there is a common solution to a common problem, and this one is very common.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Sunday, October 2, 2011 11:13 PM
    Answerer
  • No there is nothing inherently wrong with boiler plate. And from my looking over all of the  Win 7 not genuine problem- boiler plate is needed.

    But its usually the starting point not the ending point.

    Its a relief to hear that these pirates haven't done worse things along with the code.

    I am sorry for the irritation but I have a machine that currently pops ALL KINDS of messages that the fake code has triggered.

    WGA which is a very big and nasty watch dog program, currently pops up and tells me that it WILL SHUT DOWN  the FREE program  MS Essentials that I decided to use because of some very good reviews from a newsletter that I follow, The result of that cute little message is that I will be removing MS Essentials and replacing it with another NON microsoft program. Congrats MS. I am a reluctant user to begin with but that little unnecessary nastiness has just ramped up my negativity considerably.

    Affording this upgrade from Win Starter to Win Home Premium is unexpected and not easy for me, since I am among the underemployed.-  if I couldn;t afford to get a new Win 7 immediately taking away my Anti virus program would leave me completely vulnerable on the internet with any other programs not MS related.

    It very clear that MS has deep hooks into the programming that this pirated code has set off.

    Since its seems clear that the pirates didn't go further, now my question refers to MS

     OR ARE THERE OTHER THINGS I SHOULD BE AWARE OF.?

    Will there be left over stuff in the registry? Or any other areas that i should make a point of cleaning out.

    Or any other information on reactivation that I don't know to ask because I don't know.

     

     

    Monday, October 3, 2011 12:33 AM
  • Why should there be anything left in the registry?  You're not installing or uninstalling anything.  You are just changing the key and as long as the key is for Windows 7 Home Premium (full retail) there is nothing else needed.

    The most important thing to understand is not to buy Windows 7 from eBay, Amazon Marketplace, or any other discount website.  There is nothing wrong with trying to save some money but pricey, licensed software like Windows, Office, Creative Studio, etc. are heavily counterfeited so where you buy is more important than trying to tell the good from the bad on your own.  The Microsoft Store, Amazon Corp., and like very reputible sellers are the only safe sellers.

    Licensing and activation are complex so just use common sense when acquiring expensive software.  Remember that Microsoft did not make the problem.  The people who sold you a counterfeit product did.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, October 3, 2011 1:11 AM
    Answerer
  • "shiningwaters" wrote in message news:4bf3122e-4990-44fc-9a9a-c6065c597cbb...

    No there is nothing inherently wrong with boiler plate. And from my looking over all of the  Win 7 not genuine problem- boiler plate is needed.

    But its usually the starting point not the ending point.

    Its a relief to hear that these pirates haven't done worse things along with the code.

    I am sorry for the irritation but I have a machine that currently pops ALL KINDS of messages that the fake code has triggered.

    WGA which is a very big and nasty watch dog program, currently pops up and tells me that it WILL SHUT DOWN  the FREE program  MS Essentials that I decided to use because of some very good reviews from a newsletter that I follow, The result of that cute little message is that I will be removing MS Essentials and replacing it with another NON microsoft program. Congrats MS. I am a reluctant user to begin with but that little unnecessary nastiness has just ramped up my negativity considerably.

    Affording this upgrade from Win Starter to Win Home Premium is unexpected and not easy for me, since I am among the underemployed.-  if I couldn;t afford to get a new Win 7 immediately taking away my Anti virus program would leave me completely vulnerable on the internet with any other programs not MS related.

    It very clear that MS has deep hooks into the programming that this pirated code has set off.

    Since its seems clear that the pirates didn't go further, now my question refers to MS

    OR ARE THERE OTHER THINGS I SHOULD BE AWARE OF.?

    Will there be left over stuff in the registry? Or any other areas that i should make a point of cleaning out.

    Or any other information on reactivation that I don't know to ask because I don't know.

     

     

     
    WGA is neither big nor nasty – and you should not be getting popups all over the place. If you do, you have other issues, such as malware, present.
    It’s not WGA which shuts down MSE – it’s MSE itself that refuses to work in a non-genuine system (subtle difference, but an essential one). If you look at the warnings, it does state this, and it’s why there’s a 30-day resolution window, rather than an instant shut-off.
     
    The WGA is only ‘nasty’ if you’re knowingly running counterfeit software – for a lot of people, the fact that their system repeatedly checks itself can be a source of comfort, as they know that it’s lees likely to have been hijacked. It also brings to light the less scrupulous ‘repairmen’ who install counterfeits to ‘’fix or upgrade’ computers that trusting folk pay to get fixed – and which may harbour all sorts of malware.
     
    There’s an awful lot about reactivation that you don’t know – there’s an awful lot about reactivation that no-one in these forums knows, as well. Until you can ask sensible questions, then no-one can know which particular piece of information is needed – or whether they have it.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 3, 2011 7:39 AM
    Moderator