New Drives seen in Disk Manager but not Dashboard after Re-install RRS feed

  • Question

  • I've had some problems with Launchpad and CA on a Win 7 Client which I thought I had fixed with help from the forums.

    My system is a HP Microliant N36 with the WHS2011 on a 250gb HDD, with 2x2Tb drives for Shared Folders and an External HHD on USB3.0 for Server Backup - it has run reliably for several years.

    The external disk crashed and was replaced but I had lost my server backups. I added 2x3TB HDDs (as GPT and both partitioned as a 2040Gb and a 740Gb partition) to increase Shared Folder storage and moved the Shared folders onto them.

    That was OK, but then I was having more problems with Launchpad so eventually, since I had no viable server backup I decided to re-install WHS2011 using the original disk, which I did.

    I ended up with a new (empty)set of Shared folders on the second (170Gb) partition of the System HDD (which is not where I wanted them), but the old Shared folders I had moved to the new drives were not visible, as Dashboard only shows the original 2x2TB drives, the System drive and the external drive. The new 2x3Tb drives are not visible in Dashboard or in Windows Explorer. They are visible in Disk Manager but are not explorable.

    Any idea how I can get the data from the new 3 TB drives back into the WHS database and have it acknowledged in the Shared folders again?

    Wednesday, February 17, 2016 12:20 PM

All replies

  • Hi,

    >>The new 2x3Tb drives are not visible in Dashboard or in Windows Explorer.

    Please check if the partition has been assigned with a valid driver letter. If no, please try to assign a driver letter to it manually.

    >>They are visible in Disk Manager but are not explorable

    Is the file system of the partition able to be recognized in disk manager?

    Best Regards,

    Steven Lee Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Friday, February 19, 2016 6:45 AM
  • Well, that was a game-changer!

    In Disk Management, I successfully manually assigned drive letters to the 2 partitions on each 3 TB drive as you suggested.

    The partitions are all recognised as NTFS( they were before) but I can now explore the partitions in Disk Management (and File Explorer) and can see the data I transferred to the partitions before the re-install of WHS2011 - Hooray!

    Also, I can now see the partitions in the Dashboard under Hard Drives - excellent!

    So now I want to get the new empty Server Folders(there are no new backups of Client computers or anything else since the re-install) off the 250Gb System drive and onto one of the other larger drives, which I assume is simply accomplished via the "Move the folder" command in the Dashboard?

    And then I would like, if possible, somehow to amalgamate the data on the old Server Folders into the new folders in such a way that the system recognises the old Client Computer backups and would be able to access them for Restore purposes, if required. Would that be possible?

    Many thanks for your advice so far!

    Saturday, February 20, 2016 3:48 PM