Windows Live One Care Activation

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  I downloaded the online version and yesterday purchased a hard copy. I have attempted several times to download but I get the following message.

   

  One or more components of ....... did not install.....

   

  Error ID: 0019-80070643

   

  Can someone assist me?

  Thank you,

  April

  Wednesday, September 10, 2008 6:08 PM