Answered by:
Windows Update 641 error

Question
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Can someone help with this? I see other solutions here but I am not sure if it is specific to my problem WGA scan follows:
Diagnostic Report (1.9.0011.0):
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WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-8369Y-2RC3P-RKWMH
Windows Product Key Hash: adO5CYPpf5AMDxcc1objecV/Ih8=
Windows Product ID: 89578-015-2232831-71785
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6001.2.00010300.0.0.003
ID: {8A09D45E-B12B-4F35-8D2B-C8705E68DA90}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.090302-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041013_025D1FF3-229-80041013_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8A09D45E-B12B-4F35-8D2B-C8705E68DA90}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RKWMH</PKey><PID>89578-015-2232831-71785</PID><PIDType>5</PIDType><SID>S-1-5-21-57989841-1965331169-839522115</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO., LTD</Manufacturer><Model>KM400-8235</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20031114000000.000000+000</Date></BIOS><HWID>3C9B3707018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, RETAIL channel
Activation ID: 9e042223-03bf-49ae-808f-ff37f128d40d
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00142-015-223283-01-1033-6000.0000-2772007
Installation ID: 020110958791324293149500513036458504345280005892021224
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: RKWMH
License Status: Licensed
HWID Data-->
HWID Hash Current: MgAAAAIAAgABAAEAAQACAAAAAQABAAEAnJ+apmYCep4SKKDV6NP69/L0On0IJKxWgKs=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC KM400 AWRDACPI
FACP KM400 AWRDACPI
Wednesday, August 19, 2009 7:35 PM
Answers
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Hello rchandler08,
Your installation of Windows Vista Home Premium is being identified as Genuine, so there is no WGA issue at the root of your problem.
Please follow the Help and Support links on the Windows Update page for further assistance. Help and tech support for Windows Update is separate from this forum, which deals only with WGA issues. Or, start at the Windows Update Solution Center: http://support.microsoft.com/ph/6527
Good luck!
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Marked as answer by Darin Smith MS Thursday, August 20, 2009 4:34 PM
Thursday, August 20, 2009 3:00 PM