Hello,
I bought a Windows 7 from Amazon marketplace as a stand alone, not in a computer. It works but the key is incorrect. We have 20 days to register. After calling Microsoft they said the license was incorrect. Checking through the counterfeit measures I think
it may be counterfeit. The wavy copper hologram is a sticker.
I contacted the seller and told them about the hologram sticker.
The seller answered
" Hi there
This should not be the case at all; the product is 100% genuine and Microsoft have recently released and update which is showing some of their products as having the incorrect license whichs is a complete error on their part.
We shall put in an order for a new code - it takes 5 days to receive, as soon as we get it we shall message you; this does rectify this issue easily
We do require the code you have been given in order to forward it on and get a new cord ordered."
It was an immediate response, less then 5 minutes (felt automated to me).
I have run the Microsoft genuine tool which says...
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-HBHY9-DFXWB-WHFB9
Windows Product Key Hash: 87DveOCmfNzDPpr1UHqYPLbmrII=
Windows Product ID: 00426-067-2151606-86451
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {B2C50024-5868-46AA-A464-A7C3F3F9B12F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100226-1909
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 102
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B2C50024-5868-46AA-A464-A7C3F3F9B12F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WHFB9</PKey><PID>00426-067-2151606-86451</PID><PIDType>5</PIDType><SID>S-1-5-21-2070479813-416421352-744348567</SID><SYSTEM><Manufacturer>MICRO-STAR
INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7577</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.12</Version><SMBIOSVersion major="2" minor="5"/><Date>20100429000000.000000+000</Date></BIOS><HWID>1DB83607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT
Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product
GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12"
Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App
Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-067-215160-00-1033-7600.0000-2142010
Installation ID: 001723073591728950777926536714738343785306739701363810
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: WHFB9
License Status: Initial grace period
Time remaining: 27900 minute(s) (19 day(s))
Remaining Windows rearm count: 3
Trusted time: 8/2/2010 3:42:41 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:26:2010 19:53
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: PAAAAAEABgABAAEAAAACAAAABAABAAEA6GFers6sVPIIhVTQyP+MNRAzujRep8iKw8QMVtiJanr8vo4u
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 7577MS A7577100
FACP 7577MS A7577100
SRAT AMD FAM_F_10
HPET 7577MS OEMHPET
MCFG 7577MS OEMMCFG
OEMB 7577MS A7577100
SSDT A M I POWERNOW
Is it counterfeit as I suspect? Should I give the key to the seller?
Suggestions welcome.
Ruben
