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Windows 7 Ultimate counterfeit??? RRS feed

  • Question

  •  

    Hello,

     

    I bought a Windows 7 from Amazon marketplace as a stand alone, not in a computer. It works but the key is incorrect. We have 20 days to register. After calling Microsoft they said the license was incorrect. Checking through the counterfeit measures I think it may be counterfeit. The wavy copper hologram is a sticker.

     

    I contacted the seller and told them about the hologram sticker.

    The seller answered

     

    " Hi there

    This should not be the case at all; the product is 100% genuine and Microsoft have recently released and update which is showing some of their products as having the incorrect license whichs is a complete error on their part.

    We shall put in an order for a new code - it takes 5 days to receive, as soon as we get it we shall message you; this does rectify this issue easily

    We do require the code you have been given in order to forward it on and get a  new cord ordered."

     

    It was an immediate response, less then 5 minutes (felt automated to me).

     

    I have run the Microsoft genuine tool which says...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-HBHY9-DFXWB-WHFB9
    Windows Product Key Hash: 87DveOCmfNzDPpr1UHqYPLbmrII=
    Windows Product ID: 00426-067-2151606-86451
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {B2C50024-5868-46AA-A464-A7C3F3F9B12F}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B2C50024-5868-46AA-A464-A7C3F3F9B12F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WHFB9</PKey><PID>00426-067-2151606-86451</PID><PIDType>5</PIDType><SID>S-1-5-21-2070479813-416421352-744348567</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7577</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.12</Version><SMBIOSVersion major="2" minor="5"/><Date>20100429000000.000000+000</Date></BIOS><HWID>1DB83607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-067-215160-00-1033-7600.0000-2142010
    Installation ID: 001723073591728950777926536714738343785306739701363810
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: WHFB9
    License Status: Initial grace period
    Time remaining: 27900 minute(s) (19 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 8/2/2010 3:42:41 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:26:2010 19:53
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PAAAAAEABgABAAEAAAACAAAABAABAAEA6GFers6sVPIIhVTQyP+MNRAzujRep8iKw8QMVtiJanr8vo4u

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            7577MS        A7577100
      FACP            7577MS        A7577100
      SRAT            AMD           FAM_F_10
      HPET            7577MS        OEMHPET
      MCFG            7577MS        OEMMCFG
      OEMB            7577MS        A7577100
      SSDT            A M I         POWERNOW

    Is it counterfeit as I suspect? Should I give the key to the seller?

     

    Suggestions welcome.

     

    Ruben

     

     

    Monday, August 2, 2010 3:06 PM

Answers

  • Windows Product ID: 00426-067-2151606-86451
    Windows License Type: Retail
    Product Name: Windows 7 Ultimate

    Indicates a MSDN key which should never be sold to an individual and is only licensed to the person that has an MSDN subscription. As you said that you got this through Amazon Marketplace then it is a fraudulent copy.

    Demand a refund of the price, not another key.  The seller is only trying to buy time until the time for you to make a claim against them through Amazon Marketplace has elapsed.

    Report them to Amazon but also file a piracy report through www.microsoft.com/piracy even if you get the purchase price back.

    You should also read the stickys and announcements at the top of this forum for additional information about blocked (was eBay) keys.

    Also I see that you have Microsoft Office Enterprise 2007 - 100 Genuine as a product on the computer.  This is a volume licensed product that is only sold legitimately to businesses in amounts of 5 installs or more and has been widely sold as counterfeit.  If you purchased this through the same channel (online through eBay, Amazon Marketplace or the like it is also counterfeit but just hasn't been flagged my Microsoft yet.  I would also demand a refund of the purchase price for that product and report the product to Microsoft also.  If you are part of a business establishment that has a legitimate license for Office Enterprise do not worry about this last paragraph.

    Monday, August 2, 2010 3:22 PM

All replies

  • Windows Product ID: 00426-067-2151606-86451
    Windows License Type: Retail
    Product Name: Windows 7 Ultimate

    Indicates a MSDN key which should never be sold to an individual and is only licensed to the person that has an MSDN subscription. As you said that you got this through Amazon Marketplace then it is a fraudulent copy.

    Demand a refund of the price, not another key.  The seller is only trying to buy time until the time for you to make a claim against them through Amazon Marketplace has elapsed.

    Report them to Amazon but also file a piracy report through www.microsoft.com/piracy even if you get the purchase price back.

    You should also read the stickys and announcements at the top of this forum for additional information about blocked (was eBay) keys.

    Also I see that you have Microsoft Office Enterprise 2007 - 100 Genuine as a product on the computer.  This is a volume licensed product that is only sold legitimately to businesses in amounts of 5 installs or more and has been widely sold as counterfeit.  If you purchased this through the same channel (online through eBay, Amazon Marketplace or the like it is also counterfeit but just hasn't been flagged my Microsoft yet.  I would also demand a refund of the purchase price for that product and report the product to Microsoft also.  If you are part of a business establishment that has a legitimate license for Office Enterprise do not worry about this last paragraph.

    Monday, August 2, 2010 3:22 PM
  • Thank you for the fast answer, I already contacted amazon and in three days if I don't  get the refund they will proced against him and I will get a full refaund either way. About the Microsoft office, it was bought apart through a scheme in my work place (NHS) so is legitimate and i am aware it is a bulk licence. But thanks for the help.

     

    Ruben

    Monday, August 2, 2010 3:43 PM
  • OK, thanks for the feedback and good luck on getting the refund.  Still report the piracy of the operating system please.
    • Proposed as answer by LVTravel Monday, August 2, 2010 3:48 PM
    Monday, August 2, 2010 3:47 PM