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Why am I suddenly getting nasty messages about my year old Windows 7? RRS feed

  • Question

  • I've read through at least twenty of your messages to others with the same complaint of getting messages stating that our Windows 7 Build 7600 is not genuine.  I bought my copy through Amazon.com from an extremely reputable merchant who has no similar complaints.  I doubt my copy is bogus as it came sealed, boxed, encased in the real curved MS case with labels sealing that plastic case.  Inside were two versions of Windows 7 as well as plenty of documentation including a product code that looks legit.  Please look at my log and see if you can spot the problem.  I've been trying to call Microsoft to see if we could resolve this over the phone but can't find a number nor can I seem to contact anyone via the validation screen.  I keep getting a link with instructions for ordering.

    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-B673H-DGCXW-89TRX
    Windows Product Key Hash: dh2j73c3C4OasbC3sGUNfCkd2xc=
    Windows Product ID: 00359-232-4842764-86363
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {932C9019-48E4-4DCE-A4AD-2E80D5F2A434}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office XP Professional - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Opera\Opera.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{932C9019-48E4-4DCE-A4AD-2E80D5F2A434}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-89TRX</PKey><PID>00359-232-4842764-86363</PID><PIDType>5</PIDType><SID>S-1-5-21-3926727320-2328536486-510687920</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080015 </Version><SMBIOSVersion major="2" minor="5"/><Date>20080606000000.000000+000</Date></BIOS><HWID>B6F73107018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>26BE31C598DFF4C</Val><Hash>gAYqnNjMwNTW2R6pPkUfR28WJY4=</Hash><Pid>54186-751-2390786-17068</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00172-232-484276-00-1033-7600.0000-2732010
    Installation ID: 015376245034278175951754120283780436979336573563698581
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 89TRX
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 4/3/2011 2:18:35 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:2:2011 16:50
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAMABAABAAEAAAACAAAAAQABAAEA6GGo2zCWv6rkGJaSVhAAdTbB8IG0oYIyyuAwesj0

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   060608  APIC1506
      FACP   060608  FACP1506
      HPET   060608  OEMHPET0
      MCFG   060608  OEMMCFG
      WDRT   060608  NV-WDRT
      OEMB   060608  OEMB1506
      INFO   060608  AMDINFO
      NVHD   060608  NVHDCP

     

    • Moved by Darin Smith MS Monday, April 4, 2011 9:10 PM Windows 7 issue moved to Windows 7 forum (From:Windows XP Genuine Advantage Validation Issues (Windows XP))
    Sunday, April 3, 2011 6:35 PM

Answers

  • "Gluhwein" wrote in message news:63c1fd2a-dcd2-490f-a400-c3359f2b529a...

    I've read through at least twenty of your messages to others with the same complaint of getting messages stating that our Windows 7 Build 7600 is not genuine.  I bought my copy through Amazon.com from an extremely reputable merchant who has no similar complaints.  I doubt my copy is bogus as it came sealed, boxed, encased in the real curved MS case with labels sealing that plastic case.  Inside were two versions of Windows 7 as well as plenty of documentation including a product code that looks legit.  Please look at my log and see if you can spot the problem.  I've been trying to call Microsoft to see if we could resolve this over the phone but can't find a number nor can I seem to contact anyone via the validation screen.  I keep getting a link with instructions for ordering.

    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-B673H-DGCXW-89TRX
    Windows Product Key Hash: dh2j73c3C4OasbC3sGUNfCkd2xc=
    Windows Product ID: 00359-232-4842764-86363
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003

     


    Your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
     
    Please read the following stickies.... ..
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     
    Also - have a look at this video....
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, April 3, 2011 6:50 PM
    Moderator

All replies

  • "Gluhwein" wrote in message news:63c1fd2a-dcd2-490f-a400-c3359f2b529a...

    I've read through at least twenty of your messages to others with the same complaint of getting messages stating that our Windows 7 Build 7600 is not genuine.  I bought my copy through Amazon.com from an extremely reputable merchant who has no similar complaints.  I doubt my copy is bogus as it came sealed, boxed, encased in the real curved MS case with labels sealing that plastic case.  Inside were two versions of Windows 7 as well as plenty of documentation including a product code that looks legit.  Please look at my log and see if you can spot the problem.  I've been trying to call Microsoft to see if we could resolve this over the phone but can't find a number nor can I seem to contact anyone via the validation screen.  I keep getting a link with instructions for ordering.

    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-B673H-DGCXW-89TRX
    Windows Product Key Hash: dh2j73c3C4OasbC3sGUNfCkd2xc=
    Windows Product ID: 00359-232-4842764-86363
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003

     


    Your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
     
    Please read the following stickies.... ..
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     
    Also - have a look at this video....
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, April 3, 2011 6:50 PM
    Moderator
  • Unbelievable.  I supposed you guys would know.  Hard to believe because the software was perfectly packaged.  Apparently you can't trust anyone anymore.

    I have emailed the Amazon.com merchant, but don't expect satisfaction.  Perhaps a letter from a lawyer might do something.

    Sunday, April 3, 2011 8:36 PM
  • "Gluhwein" wrote in message news:de8ad464-f532-49f3-bbb8-52bd4c9a98f3...

    Unbelievable.  I supposed you guys would know.  Hard to believe because the software was perfectly packaged.  Apparently you can't trust anyone anymore.

    I have emailed the Amazon.com merchant, but don't expect satisfaction.  Perhaps a letter from a lawyer might do something.


    Try a threat to report him to the FBI <eg>
    you can report him to MS here
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, April 3, 2011 8:46 PM
    Moderator
  • Take a look here to see how authentic the counterfeits are getting.

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    Then ask yourself how an MSDN product key can get printed on the yellow sticker on tha card inside a genuine retail box.  The answer, of course, is that it can't.  The entire package is counterfeited.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, April 4, 2011 10:07 PM
    Answerer