Sign in

Microsoft.com

Microsoft

Remove From My Forums

Select "Start Backup" and nothing happens

Question
0

Sign in to vote

When attempting to perform a backup, after selecting files to backup I go to the "Start your backup" page, I select the "Start backup" button.

I can see the light on my external drive (where I am trying to backup ) blink one time and after about 15 seconds, the "Start backup" button is active again and nothing has happened. I have played around and tried several different things and nothing changes, everytime I try to backup, it does not do anything.

Has anyone experienced this problem?

Friday, July 20, 2007 5:09 PM

Answers

0

Sign in to vote

If nobody else responds on this one, I'd suggest reaching out to support to see if there's anything they know about this.

http://help.live.com/help.aspx?project=onecarev2 - use the "get more help" link in the lower right of the page.

-steve

Saturday, July 21, 2007 1:16 AM

Moderator
0

Sign in to vote

If it isn't the beta of version 2.0, support contact info here - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1183038&SiteID=2

-steve

Tuesday, July 24, 2007 12:43 AM

Moderator

All replies

0

Sign in to vote

If nobody else responds on this one, I'd suggest reaching out to support to see if there's anything they know about this.

http://help.live.com/help.aspx?project=onecarev2 - use the "get more help" link in the lower right of the page.

-steve

Saturday, July 21, 2007 1:16 AM

Moderator
0

Sign in to vote

As suggested by Steve, contact the help.

But I think you are not in beta, as selecting files before start backup page is not there in beta windows. everything is moved to configuration page.

Thanks,

Kumar.

Monday, July 23, 2007 8:36 AM
0

Sign in to vote

If it isn't the beta of version 2.0, support contact info here - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1183038&SiteID=2

-steve

Tuesday, July 24, 2007 12:43 AM

Moderator