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Windows iinstaller -- Office 2003 RRS feed

  • Question

  • Error message that legal copy oif Office 2003 that we have used for 5 or 6 years is not genuine.  Program tries to reinstall every time we try to use it.   Windows Installer appears but error message says it cannot install program
    • Moved by Carey FrischMVP Wednesday, January 27, 2010 5:41 AM Moved to relevant forum (From:Install, upgrade and activate)
    Tuesday, January 26, 2010 9:30 PM

Answers

  • Hello drugshrink,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Tuesday, February 2, 2010 7:10 PM
    Wednesday, January 27, 2010 11:52 PM

All replies

  • Hello drugshrink,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Tuesday, February 2, 2010 7:10 PM
    Wednesday, January 27, 2010 11:52 PM
  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    Tuesday, February 2, 2010 7:10 PM