Voice Email problem: Call was unsuccessful -- ErrorType="The peer certificate is not chained off a trusted root RRS feed

  • Question

  • On Exchange Server :

    Event ID:1113
    The Unified Messaging server failed to exchange the required certificates with an IP gateway to enable Transport Layer Security (TLS) for an incoming call. Check that this is a configured TLS peer and that the correct certificates are being used. More information: A TLS failure occurred because the remote end disconnected while TLS negotiation was in progress. The error Code was -2146233088 and the message was Unknown error (0x80131500).

    Event ID: 1088
    The IP gateway or IP-PBX "ocs-server.amfco.net" did not respond to a SIP OPTIONS request from the Unified Messaging server. The error code that was returned is "0" and the error text is ":Unable to establish a connection.".

    On Client system running MOC:

    A SIP request made by Communicator failed in an unexpected manner (status code 80ef01f8). More information is contained in the following technical data:
     RequestUri:   sip:umair@amfco.net;opaque=app:voicemail;local-resource-path=voicememo
    From:         sip:afzal@amfco.net;tag=0ff660aae5
    To:           sip:umair@amfco.net;opaque=app:voicemail;local-resource-path=voicememo;tag=D0ED749BA548934D97E883D6F0F0814F
    Call-ID:      754c406b1e854ac483d2c9b4c755702c
    Content-type: application/sdp;call-type=audiovideo


    Response Data:

    183  Session Progress

    101  Progress Report
    ms-diagnostics:  13007;reason="Request was proxied to an application.";source="ocs-server.amfco.net";targetApp="voicemail";appName="InboundRouting"

    101  Diagnostics
    ms-diagnostics:  15010;reason="Routing to UM for voice mail deposit";source="ocs-server.amfco.net";dialplan="Lahoreoffice.amfco.net";umserver="examfco.amfco.net";appName="ExumRouting"

    504  Server time-out
    ms-diagnostics:  1010;reason="Certificate trust with next-hop server could not be established";source="ocs-server.amfco.net";ErrorType="The peer certificate is not chained off a trusted root";HRESULT="0x80090325"

     If this error continues to occur, please contact your network administrator. The network administrator can use a tool like winerror.exe from the Windows Resource Kit or lcserror.exe from the Office Communications Server Resource Kit in order to interpret any error codes listed above.

    We are trying to implement a voice email in our pilot project, but unable to perform a voice email from moc to another sip user due to above mentioned error.

    We tried our level best to fine tune the certificate section on Exchange Server but no success.

    Anybody who can give his expert comments to resolve this issue.

    Eagerly looking for response.


    Sunday, December 20, 2009 10:35 AM