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Reinstalled computer - windows 7 not genuine anymore RRS feed

  • Question

  • Hi!

    The windows copy and office program I have are both genuine, but I recently reinstalled everything on both my computer and laptop, and I thought I could just install the same windows copy and office programs again, but it now tells me neither windows or office are genuine. I'm guessing it's because I in total installed this copy of windows 4 times, even though it was only on two computers (and it says on the backside of the cd-folder I can use it on three computers). So, what do I do now? Please help me, as I am graduating soon from university and have to continue writing on my thesis, so I really need help ASAP!
    Thanks!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-CYD28-Y7GWQ-HXMJR
    Windows Product Key Hash: TFPQMCb/8vw5dunBm6HwW4/rcS0=
    Windows Product ID: 00426-067-1048233-86205
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {25A465C2-FC9E-4900-B435-92C671E61796}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{25A465C2-FC9E-4900-B435-92C671E61796}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HXMJR</PKey><PID>00426-067-1048233-86205</PID><PIDType>5</PIDType><SID>S-1-5-21-795903819-864845272-410905441</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO., LTD</Manufacturer><Model>MS-7253</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>V1.5</Version><SMBIOSVersion major="2" minor="4"/><Date>20070727000000.000000+000</Date></BIOS><HWID>B65E3907018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Västeuropa, normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Programlicenstjänstens version: 6.1.7601.17514

    Namn: Windows(R) 7, Ultimate edition
    Beskrivning: Windows Operating System - Windows(R) 7, RETAIL channel
    Aktiverings-ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Program-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Utökat produkt-ID: 00426-00172-067-104823-00-1033-7600.0000-0652013
    Installations-ID: 019416414580318390262221475126602483947543600236929366
    URL till processorcertifikatet: http://go.microsoft.com/fwlink/?LinkID=88338
    URL till datorcertifikatet: http://go.microsoft.com/fwlink/?LinkID=88339
    URL till användningslicensen: http://go.microsoft.com/fwlink/?LinkID=88341
    URL till produktnyckelcertifikat: http://go.microsoft.com/fwlink/?LinkID=88340
    Ofullständig produktnyckel: HXMJR
    Licensstatus: overifierad
    Orsak till att Windows inte är verifierat: 0xC004F009 (respittiden har gått ut).
    Återstående antal Windows-omaktiveringar: 4
    Betrodd tid: 4/9/2013 12:09:36 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:9:2013 19:13
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAJJTmNP5OCO5yNqDVTOJgF+odInTKvvAg

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC K8M890 AWRDACPI
      FACP K8M890 AWRDACPI
      HPET K8M890 AWRDACPI
      MCFG K8M890 AWRDACPI

    Tuesday, April 9, 2013 10:21 AM

Answers