locked
Bob RRS feed

  • Question

  • Cant access Money account asking for old e-mail account password and wont let me work off-line as in the past
    Saturday, November 30, 2013 5:23 PM

All replies

  • Disconnect from the Internet.  Pull your ethernet cable or turn off
    your modem -- whatever it takes.  Start Money, click below the
    password field to select "I want to sign in to Money directly,
    without access to all online services." then click Next.


    If you get into your file, and if you are using Money 2006 or later,
    remove your LiveID.  Do not attempt to change your LiveID.  If you
    already changed your LiveID, use the credentials that were in
    effect at the time that you saved that Money file.  To remove the
    Live ID, go to File-PasswordManager, and choose to remove your
    LiveID.  To remove or add a conventional password, also see
    File->PasswordManager.

    The password is case-sensitive.  If you are not sure of your
    credentials, write down what you remember.  Consider permutations.
    Check your notes.  You will not get into the file without those
    credentials in effect when the file was saved.

    Sunday, December 1, 2013 7:41 AM
    Moderator