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OneCare cannot activate antivirus and spyware

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For some reason my OneCare just popped up and told me that antivirus and spyware are not on. It will not allow me to change my settings. How did they suddenly get turned off and how do I turn them back on?

The same is true for the Firewall.

Help.

Shannon

Wednesday, June 11, 2008 12:57 PM

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You can use the antivirus repair tool and the firewall repair tool but it might be easier to uninstall One Care, use the install cleanup tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2 then reinstall One Care.

Antivirus repair tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1695761&SiteID=2

Firewall repair tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2468376&SiteID=2

If reinstalling One Care does not resolve the issue please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Wednesday, June 11, 2008 3:57 PM

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