Answered by:
Windows not activating after reinstall and I have a geniune key.

Question
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Hi all,
I had to reinstall Windows 7 after my computer became infected by a virus. After reinstall it keeps pestering me to reactivate windows. I typed in the key that's on the sticker on the side of my computer (machine didn't come with install media) and it came back as not a valid key. I had to use a friend's windows 7 disc to reinstall the system. As requested I have downloaded and posted the report the diagnostic program gave. I have a Dell machine that was bought last year.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8FA8D76F-30DA-4BA6-A010-558DD7A8A1E3}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.111118-2330
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Jared\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8FA8D76F-30DA-4BA6-A010-558DD7A8A1E3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-1461651027-725225000-3748709760</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio XPS 9100</Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="6"/><Date>20101021000000.000000+000</Date></BIOS><HWID>8DC03107018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>GB10 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7600.0000-0112012
Installation ID: 008344970094784171301880037652788634046733785113407945
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Initial grace period
Time remaining: 43200 minute(s) (30 day(s))
Remaining Windows rearm count: 2
Trusted time: 3/14/2012 5:53:38 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:14:2012 17:33
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAIAAAABAAEAAQADAAAAAwABAAEACrZa2hK9dxY0BK51DHZiPQhcR1U+zXKKvkGCKA==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL APIC1605
FACP DELL FACP1605
HPET DELL OEMHPET
MCFG DELL OEMMCFG
SLIC DELL GB10
OEMB DELL OEMB1605
DMAR AMI OEMDMAR
SSDT DpgPmm CpuPm
Thursday, March 15, 2012 12:57 AM
Answers
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Activation successful!! I mistook the letter at the end for a B. When i typed it as an 8 it was successful. the print microsoft uses makes it hard sometimes to distiguish a B from an 8. Thanks for all the help.
- Marked as answer by Carey FrischMVP, Moderator Thursday, March 15, 2012 6:24 PM
Thursday, March 15, 2012 6:07 PM
All replies
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"Jared Buck" wrote in message news:64129d60-d9f0-4210-a76f-f349f7513d7d...
Hi all,
I had to reinstall Windows 7 after my computer became infected by a virus. After reinstall it keeps pestering me to reactivate windows. I typed in the key that's on the sticker on the side of my computer (machine didn't come with install media) and it came back as not a valid key. I had to use a friend's windows 7 disc to reinstall the system. As requested I have downloaded and posted the report the diagnostic program gave. I have a Dell machine that was bought last year.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
Other data-->
SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio XPS 9100</Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="6"/><Date>20101021000000.000000+000</Date></BIOS
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Partial Product Key: RMV82
License Status: Initial grace period
Time remaining: 43200 minute(s) (30 day(s))
Remaining Windows rearm count: 2
Trusted time: 3/14/2012 5:53:38 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
I suspect that the Licensing store is corrupted.For what version and edition of Windows is the machine licensed, according to the COA sticker?Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
Reboot and Post back with a new MGADiag report
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Thursday, March 15, 2012 6:00 PM
- Unproposed as answer by Carey FrischMVP, Moderator Thursday, March 15, 2012 6:24 PM
Thursday, March 15, 2012 7:22 AMModerator -
Activation successful!! I mistook the letter at the end for a B. When i typed it as an 8 it was successful. the print microsoft uses makes it hard sometimes to distiguish a B from an 8. Thanks for all the help.
- Marked as answer by Carey FrischMVP, Moderator Thursday, March 15, 2012 6:24 PM
Thursday, March 15, 2012 6:07 PM -
"Jared Buck" wrote in message news:54551713-44a7-4620-9253-d6ec6343d907...Activation successful!! I mistook the letter at the end for a B. When i typed it as an 8 it was successful. the print microsoft uses makes it hard sometimes to distiguish a B from an 8. Thanks for all the help.You’re welcome – make sure that you keep a legible copy of the Key some where accessible!!Good luck.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothThursday, March 15, 2012 8:38 PMModerator