none
Get Moderators Attention from Action

    Question

  • Hi,

    I think there needs to be a way to get the attention of a moderator, after they have taken an action such as moving a post to another forum, for those instances where the moderator has (possibly) made a mistake.

    For example, there have been several posts moved to the Pos .Net forum that have nothing to do with the Pos .Net library, but they were moved simply because they mentioned a 'pos printer', 'receipt', 'cash drawer' or something similar. In these cases it might have been a good idea to suggest to the user they use Pos .Net, but if they already had non Pos .Net code then it's not a Pos .Net question (unless the OP decides to change their solutiont use Pos .Net) and I don't believe the original posts belong in the Pos .Net forum.

    Unfortunately there isn't anyway to point this out to the moderator. You can reply to the post but the moderator who moved the post doesn't seem to get alerts from it (necessarily) and there is no way to message them directly to discuss the issue.

    Perhaps the text at the bottom of the post that says 'moved by xxx' could include a link that if clicked would notify the moderator that the move/action was possibly incorrect and should be reviewed, or allow you to send them a brief message or something.

    Just a thought.

    Thanks
    Saturday, August 15, 2009 10:07 AM

All replies

  • If a Moderator wants to be informed that there is a reply to his post saying he has moved a post, he will have set an alert. If he doesn't want to be informed he won't have set an alert. 
     
    Just a thought but I for one don't want to see my e-mail box fill up with "shouldn't you have moved this to XXX" messages. I already have alerts set for threads I want to follow up on and they provide enough mail to be going on with.

    WSS FAQ sites: http://wssv2faq.mindsharp.com and http://wssv3faq.mindsharp.com
    Total list of WSS 3.0 / MOSS 2007 Books (including foreign language) http://wssv3faq.mindsharp.com/Lists/v3%20WSS%20FAQ/V%20Books.aspx
    Saturday, August 15, 2009 11:34 AM
  • I can tell you answer a lot of questions in that forum.  Unfortunately, you can't really control the questions.  Moved posts ending up in the wrong forum is not uncommon.  The moderator of that forum would take care of moving them in a more appropriate place.  It seems the real problem is that there's no active moderator there.

    In the good old days, that would be quickly handled by getting a community moderator nominated.  That process doesn't work anymore, the current forum admins leave it up to the Microsoft group that's responsible for the forum to take care of moderation.  That they don't do this is quite common.

    You'll have to get the attention of someone in the MSFT group.  I see a few posts by a MSFT member ("Sylvester"), you might be able to get in touch by leaving a thread in the forum that asks for contact information.
    Hans Passant.
    Saturday, August 15, 2009 2:13 PM
  • Hi,

    I can understand moderators don't want to be annoyed with what is effectively spam, but perhaps there should be some semi-automated way of having the post reviewed.

    For exxample a link that can only be clicked once by any user which notifies the moderator they shoul review the item, and perhaps the moderator can see a problem they should be able to message the user who clicked the link, if they chose to do so. That would help limit the number of complaints.

    Otherwise we're just going to end up with dead posts sitting in the wrong forum because they were moved incorrectly.

    There are also a number of posts in the Pos .Net forum that have been posted there incorrectly by the OP but there doesn't seem to be an active moderator for it so they just sit there doing nothing. Some of us have replied to them and asked the OP to repost in another forum, but there's never any reply and who knows if they got reposted or not.

    If someone has a better solution to the same problem then I'm happy to hear it.
    Saturday, August 15, 2009 9:27 PM
  • Thanks NoBugz/Hans,

    Indeed an active moderator would help. I'll see if I can get Sylvesters attention and if he can do something about it.

    Thanks.

    Saturday, August 15, 2009 9:29 PM
  • That's not what I meant.  There is no moderator active at all, Sylvester isn't one either.  I recommend you ask him for contact info so you can talk to the forum "owner" and get yourself to become a moderator.  Afaik, when the MSFT group shows little interest in the forum, they are usually happy with an unpaid volunteer to get their job done.  What's in it for you is to get to steer the forum the way you want it.  Including moving threads off topic that you think shouldn't be there.  It is up to you.

    Hans Passant.
    Saturday, August 15, 2009 10:21 PM
  • Thanks Hans, that's pretty much what I thought you meant, my reply just didn't indicate that.

    Thanks again.
    Sunday, August 16, 2009 8:40 AM