Answered by:
onecare support

Question
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please wait until current pogram is finished uninstalling when accessing to uninstall then you ask for a number located in the help menu of onecare the program that wont start remove or let me use laptop
I HAVE PAID SUBSCRIPTION why cant i fix thisWednesday, April 1, 2009 12:08 PM
Answers
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Why are you uninstalling OneCare? Did it work previously? When did it stop working?
Try the cleanup tool -How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
-steve
Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator- Marked as answer by Stephen BootsMVP, Moderator Wednesday, April 1, 2009 3:35 PM
Wednesday, April 1, 2009 3:34 PMModerator
All replies
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I don t know if you have the same problem but this software and forum are really not helpfull.
Since this morning Care decided to not start anymore and just ask me to restart my pc for him to be able to start properly.
After of course many restart same problem and still no solution.
Uninstall and reinstall no changes.
Trying to find help on the microsoft forum and no help related, trying to contact the tech support by email for them to solve the problem, no were to be found !
If you have a contact email for care support please let me know, or a contact of an efficient non windows tech support !
ThanksWednesday, April 1, 2009 12:39 PM -
ca we report the software as an abuse ? it doesn t detect the real threats and crashes by himself !!Wednesday, April 1, 2009 12:40 PM
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This post explains step - by - step how to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live MeshWednesday, April 1, 2009 1:17 PMModerator -
Why are you uninstalling OneCare? Did it work previously? When did it stop working?
Try the cleanup tool -How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
-steve
Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator- Marked as answer by Stephen BootsMVP, Moderator Wednesday, April 1, 2009 3:35 PM
Wednesday, April 1, 2009 3:34 PMModerator