onecare support

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  I don t know if you have the same problem but this software and forum are really not helpfull.
  
  Since this morning Care decided to not start anymore and just ask me to restart my pc for him to be able to start properly.
  
  After of course many restart same problem and still no solution.
  
  Uninstall and reinstall no changes.
  
  Trying to find help on the microsoft forum and no help related, trying to contact the tech support by email for them to solve the problem, no were to be found !
  
  If you have a contact email for care support please let me know, or a contact of an efficient non windows tech support !
  
  Thanks

  Wednesday, April 1, 2009 12:39 PM
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  ca we report the software as an abuse ? it doesn t detect the real threats and crashes by himself !!

  Wednesday, April 1, 2009 12:40 PM
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  This post explains step - by - step how to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

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  Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh

  Wednesday, April 1, 2009 1:17 PM

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  Why are you uninstalling OneCare? Did it work previously? When did it stop working?
  Try the cleanup tool - 

  http://social.microsoft.com/forums/en-US/onecareinstallandactivate/thread/399071e2-49dc-4767-932d-d261e3965943/
  
   

  How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
  
  -steve

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  Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator

  • Marked as answer by Stephen BootsMVP, Moderator Wednesday, April 1, 2009 3:35 PM

  Wednesday, April 1, 2009 3:34 PM

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