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xp activation loop RRS feed

  • Question

  • I'm in an activation loop. I reformatted and activated windows xp by phone with no problem.
     
    It was working fine the 30 day key was gone and I restarted the computer. I go to log in and I get a windows product activation box saying I need to activate before logging on I hit yes then get a blue screen inside my desktop saying windows is already activated click ok to exit. i click ok and get to the welcome screen where the whole process is happening again
     
    help
    Tuesday, June 16, 2009 8:04 PM

Answers

  • Hello Len 1984

    Thank you for visiting us.  We understand the frustration you are currently experiencing.  Please run the MGA Diagnostic Tool and provide us with the results. The steps are below:  

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.     What edition/version of Windows XP is currently installed or is it another version of Windows?

    ·        Home

    ·        Media Center

    ·        Professional

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  Please provide the customer scenario you are experiencing.

    5.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

     

    Thank you,

     

    Stephen

     


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    Tuesday, June 16, 2009 11:58 PM

All replies

  • Hello Len 1984

    Thank you for visiting us.  We understand the frustration you are currently experiencing.  Please run the MGA Diagnostic Tool and provide us with the results. The steps are below:  

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.     What edition/version of Windows XP is currently installed or is it another version of Windows?

    ·        Home

    ·        Media Center

    ·        Professional

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  Please provide the customer scenario you are experiencing.

    5.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

     

    Thank you,

     

    Stephen

     


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    Tuesday, June 16, 2009 11:58 PM
  • well i have the same question but with a bit changes.
    it says it can't connect to the internet though my net is on and connection is alright(i'm on linux now)
    nor the telephone numbers are correct.
    proivde me new numbers(india)or tell me a way to activate my Windows

    and answers to questions u asked that guy
    1.Windows XP Home
    2.It reads OEM software
    3.nope it has OEM software written in black lettering
    4.not many programs work in linux.I need windows.I even made a topic asking question(no reply).AND I CAN"T LOG-IN.

    .EXE files don't work on Linux.
    Wednesday, July 8, 2009 11:09 AM