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windows 7 licence all of a suuden blocked by microsoft RRS feed

  • Question

  • My genuine retail version of win 7 home premium licence has now been blocked from being activated why is this?

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-PY67V-9XTD4-QB3QK

    Windows Product Key Hash: tKwPjqHUU3pd4JNE5QhnpnKDbzc=

    Windows Product ID: 00359-112-4451257-85193

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    ID: {5D010762-7E56-4C58-8667-4BEBEC52DC99}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.100618-1621

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Marrs Family Admin\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{5D010762-7E56-4C58-8667-4BEBEC52DC99}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QB3QK</PKey><PID>00359-112-4451257-85193</PID><PIDType>5</PIDType><SID>S-1-5-21-1684314677-355915564-2740894231</SID><SYSTEM><Manufacturer>Apple Inc.</Manufacturer><Model>iMac10,1</Model></SYSTEM><BIOS><Manufacturer>Apple Inc.</Manufacturer><Version> IM101.88Z.00CC.B00.0909031926</Version><SMBIOSVersion major="2" minor="4"/><Date>20090903000000.000000+000</Date></BIOS><HWID>46B93607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00170-112-445125-00-2057-7600.0000-3362010

    Installation ID: 007306377190709783140312808174064356399921849821288090

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: QB3QK

    License Status: Initial grace period

    Time remaining: 37320 minute(s) (25 day(s))

    Remaining Windows rearm count: 3

    Trusted time: 02/12/2010 19:30:51

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 12:1:2010 08:35

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEA6GGaAPYVnCn8gZpT6HWaiE6Pfgt0kEbK

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information:

    ACPI Table Name OEMID Value OEMTableID Value

    APIC APPLE Apple00

    FACP APPLE Apple00

    HPET APPLE Apple00

    MCFG APPLE Apple00

    APIC APPLE Apple00

    ASF! APPLE Apple00

    SBST APPLE Apple00

    ECDT APPLE Apple00

    SSDT APPLE CpuPm

    SSDT APPLE CpuPm

    SSDT APPLE CpuPm

     

     

    Thursday, December 2, 2010 7:41 PM

Answers

  • "jzm2011" wrote in message news:6445fe29-2d30-4236-b625-62e135cfdcc2...

    My genuine retail version of win 7 home premium licence has now been blocked from being activated why is this?

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-PY67V-9XTD4-QB3QK

    Windows Product Key Hash: tKwPjqHUU3pd4JNE5QhnpnKDbzc=

    Windows Product ID: 00359-112-4451257-85193

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010300.0.0.003

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Partial Product Key: QB3QK

    License Status: Initial grace period

    Time remaining: 37320 minute(s) (25 day(s))

    Remaining Windows rearm count: 3

    Trusted time: 02/12/2010 19:30:51

     


    There's no indication in your report of any problems - I would suspect that you had it installed elsewhere previously, and that you need to use telephone activation for this install, which would then de-activate the previous install.
    To use telephone activation -
    Click on the Start button
    In the Search box, type
    SLUI   4
    pick your country/region, and follow the instructions.
    If normal activation fails at this point , and you don't successfully get transferred to a rep, then redial and this time do NOT respond when asked which service you require - you should be transferred to a live rep who can assist.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, December 3, 2010 6:57 AM
    Moderator