locked
Genuine Microsoft. RRS feed

  • Question

  • I own a HP pc. I had some touble with the motherboard so I installed a new one. Pity,  the original  HP xp dvd does not work on the machine. saying "  not the right HP machine" . HP saye they can fix this problem at a certain cost because the pc is 3 years old. However it works perfectly with an other XP.  How can I solve this problem using my original Microsoft  XP on this machine?
    Thursday, September 7, 2006 9:20 AM

Answers

  • The HP Windows XP recovery DVD requires a HP motherboard.  If you did not replace the HP motherboard with another genuine HP motherboard, the HP DVD cannot be used since the BIOS is no longer a HP BIOS.
    Thursday, September 7, 2006 12:35 PM
    Moderator