CRM Email Form custom attribute is read-only

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  Hi,

  I have a requirement whereby I need to add a custom attribute to the CRM email form. This field is called 'Keywords'. I have created and added the field.

  The issue is that users want to tag emails with keywords, which is not a problem when creating the email and sending via CRM.

  However when a user receives an email into their mailbox, and users 'Track in CRM', this email becomes read-only (which I expected) - including my custom field.

  Is there any way to make this field read-write even though the rest of the form is read-only?

  Tuesday, July 13, 2010 2:40 PM