Answered by:
CRM 2013 Recently viewed items

Question
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Hi,
Can the "recently viewed items" be saved when closing Internet Explorer?
When reopening the session, it displays the message "There aren't any recenlty viewed records to show."Thanks
Tuesday, February 11, 2014 9:30 AM
Answers
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Hi,
If I remember right, some of them are saved in the UserEntityUISettingsBase table, and there should be a RecentlyViewed field. There should be a field such as PinnedStatus which could be pinned to be seen in the next browser run. Also, be aware of the browser cache, which may cause some issues on this customization.
- Proposed as answer by Payman BiukaghazadehEditor Tuesday, February 18, 2014 12:57 PM
- Marked as answer by Payman BiukaghazadehEditor Saturday, March 1, 2014 1:45 PM
Tuesday, February 11, 2014 1:08 PMModerator -
Hi
Also check if browsing settings are properly configured.
Go to Internet Options --> General --> "Delete browser history on exit" is unchecked
THanks
- Proposed as answer by Payman BiukaghazadehEditor Tuesday, February 18, 2014 12:57 PM
- Marked as answer by Payman BiukaghazadehEditor Saturday, March 1, 2014 1:45 PM
Tuesday, February 11, 2014 1:16 PM
All replies
-
Hi,
If I remember right, some of them are saved in the UserEntityUISettingsBase table, and there should be a RecentlyViewed field. There should be a field such as PinnedStatus which could be pinned to be seen in the next browser run. Also, be aware of the browser cache, which may cause some issues on this customization.
- Proposed as answer by Payman BiukaghazadehEditor Tuesday, February 18, 2014 12:57 PM
- Marked as answer by Payman BiukaghazadehEditor Saturday, March 1, 2014 1:45 PM
Tuesday, February 11, 2014 1:08 PMModerator -
Hi
Also check if browsing settings are properly configured.
Go to Internet Options --> General --> "Delete browser history on exit" is unchecked
THanks
- Proposed as answer by Payman BiukaghazadehEditor Tuesday, February 18, 2014 12:57 PM
- Marked as answer by Payman BiukaghazadehEditor Saturday, March 1, 2014 1:45 PM
Tuesday, February 11, 2014 1:16 PM