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I have a problem with activating windows RRS feed

  • Question

  • Ok well I bought my computer in the summer of 2005 for college and everything worked fine until the end of college and my computer started acting up and wouldn't download any updates or any Window's software because it said that I didn't have a genuine copy of Windows and that I needed to activate Windows. Now when I bought the computer it was already activated and I bought it from Dell so I don't think there is a good chance of the software being pirated. When I go to accesories-system tools-system info, it says that my activation is pending and  30 days are remaining. I ran the microsoft diagnostic tool and it said my windows is authentic and it came out with this

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
    Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
    Windows Product ID: 76477-OEM-2111907-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: 47c4d1f5-93fb-4227-8289-933979eb9388
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.530.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: c:\windows\system32\winlogon.exe
    File Mismatch: c:\windows\system32\licdll.dll
    File Mismatch: c:\windows\system32\dpcdll.dll
    File Mismatch: c:\windows\system32\ntoskrnl.exe
    File Mismatch: c:\windows\system32\ntdll.dll
    File Mismatch: c:\windows\system32\kernel32.dll
    File Mismatch: c:\windows\system32\crypt32.dll
    File Mismatch: c:\windows\system32\advapi32.dll
    File Mismatch: c:\windows\system32\setupapi.dll
    File Mismatch: c:\windows\system32\pidgen.dll
    File Mismatch: c:\windows\system32\oembios.bin
    File Mismatch: c:\windows\system32\oembios.dat
    File Mismatch: c:\windows\system32\oembios.sig
    File Mismatch: c:\windows\system32\syssetup.dll

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>47c4d1f5-93fb-4227-8289-933979eb9388</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>76477-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-2942010094-45882866-3348034970</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Dimension 4700               </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="3"/><Date>20050622000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>1D3E3C470184405D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Dimension DIM4700</name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>CB4EC7CC9094C4</Val><Hash>ypmXAQmIb0iji/jKB4+DV+oieZw=</Hash><Pid>54186-642-2718424-17076</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

    I have no idea what is going on but it is really annoying. I just need to know what to do to activate it again.

    Friday, May 4, 2007 8:19 PM

Answers

  • Hi osutrey,

     

    Please follow the link provided by Dan. This should resolve your Not Activated issue.

     

    If it does not resolve your issue, try the first step (below), if that step does not resolve, go to the next step...and so on.

     

    Step 1) Go to http://www.microsoft.com/Genuine/diag/ and click the “Start Diagnostic" button. If the tool finds any issues, click the "Resolve Now" button. The tool will, most likely, resolve the issue on it's own or will provide you further instructions.

     

    Step 2)  a) Click 'Start' button, then click 'Run...'

                    b) In the Run window, Type: cmd  <click OK>

                    c) In the command prompt, type the following command: regsvr32 /u licwmi.dll  <press Enter>

     

    Step 3)   a) Click 'Start' button, then click 'Run...'

                    b) In the Run window, Type: cmd  <click OK>

                    c) In the command prompt, type the following command: regsvr32 /u licdll.dll  <press Enter>

     
    Thank you,
    Darin Smith
    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

    --------------------------------------------------------

    Saturday, May 5, 2007 1:17 AM

All replies

  • Osutrey,

     

    This is the first sticky post in this forum:  http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1429822&SiteID=25

    Saturday, May 5, 2007 12:10 AM
  • Hi osutrey,

     

    Please follow the link provided by Dan. This should resolve your Not Activated issue.

     

    If it does not resolve your issue, try the first step (below), if that step does not resolve, go to the next step...and so on.

     

    Step 1) Go to http://www.microsoft.com/Genuine/diag/ and click the “Start Diagnostic" button. If the tool finds any issues, click the "Resolve Now" button. The tool will, most likely, resolve the issue on it's own or will provide you further instructions.

     

    Step 2)  a) Click 'Start' button, then click 'Run...'

                    b) In the Run window, Type: cmd  <click OK>

                    c) In the command prompt, type the following command: regsvr32 /u licwmi.dll  <press Enter>

     

    Step 3)   a) Click 'Start' button, then click 'Run...'

                    b) In the Run window, Type: cmd  <click OK>

                    c) In the command prompt, type the following command: regsvr32 /u licdll.dll  <press Enter>

     
    Thank you,
    Darin Smith
    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

    --------------------------------------------------------

    Saturday, May 5, 2007 1:17 AM