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windows 7 saying not genuine, purchase new one RRS feed

  • Question

  • this is what the diagnostic tool found on my system.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {AF508C48-E3D5-4198-95F4-CA557EC225A7}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\weezii\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AF508C48-E3D5-4198-95F4-CA557EC225A7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2084607557-3393533560-545682692</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Mini 110-3500                </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.25</Version><SMBIOSVersion major="2" minor="6"/><Date>20120314000000.000000+000</Date></BIOS><HWID>C3953B07018400F4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Central Africa Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65838</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 11:9:2012 14:35
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAJJRw181QjiqkeBoB1ql8f3KVLHuxcOSV

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HPQOEM SLIC-MPC
      FACP HPQOEM SLIC-MPC
      HPET HPQOEM SLIC-MPC
      BOOT HPQOEM SLIC-MPC
      MCFG HPQOEM SLIC-MPC
      WDAT INSYDE INSYDE  
      SLIC HPQOEM SLIC-MPC
      SSDT PmRef CpuPm
      SSDT PmRef CpuPm
      SSDT PmRef CpuPm

    Saturday, November 10, 2012 9:07 AM

Answers

  • That type of disk is ALWAYS counterfeit.

    You will have to either purchase a legal Full copy of Windows 7 Home Premium, or revert back to the original OS provided by the manufacturer - contact them for Recovery media appropriate for your machine


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, November 15, 2012 3:16 PM
    Moderator

All replies

  • Your report shows the presence of a tool used to circumvent activation and validation requirements (and other problems).

    For what version and edition of Windows is the machine licensed, according to the COA sticker on the case?

    Unless the licensed Windows is Win7 Home Premium, you will have to reformat and reinstall - preferably using the manufacturer's Recvoery system.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, November 10, 2012 9:19 AM
    Moderator
  • the machine came with Win7 starter, had to upgrade it to home premium. what do you advice me to do about it?
    Saturday, November 10, 2012 9:27 AM
  • on what you said about a tool that circumvents activation and other problems, how can i resolve that one too?
    Saturday, November 10, 2012 9:28 AM
  • From the sounds of it the upgrade you used was a 'cheat' at least, and fully counterfeit at worst.

    From where did you purchase the 'upgrade'?

    You will almost certainly need to reinstall using manufacturer's recovery media - and then do a legitimate upgrade.

    Doing so will automatically remove the hacker's tool at the time.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, November 10, 2012 9:36 AM
    Moderator
  • i bought it from a retailer here in my country. will get back to you pls
    Saturday, November 10, 2012 9:39 AM
  • What are the last 5 characters of the Key that came with your upgrade??

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, November 10, 2012 9:48 AM
    Moderator
  • when i bought the CD, in it was the different types of Win7, i just chose the package i wanted to install which was Home premium. at the end of the installation process, it didn't ask me to enter any product key and on the pack of the CD that i bought, there was no key written on it. even when i extracted the type of Win7 i wanted to install, there was no Key embedded in it. 

    weezii

    Thursday, November 15, 2012 3:01 PM
  • That type of disk is ALWAYS counterfeit.

    You will have to either purchase a legal Full copy of Windows 7 Home Premium, or revert back to the original OS provided by the manufacturer - contact them for Recovery media appropriate for your machine


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, November 15, 2012 3:16 PM
    Moderator
  • okay thanks a lot for your assistance, may God bless you. 

    weezii

    Thursday, November 15, 2012 3:25 PM
  • but please can HP give me a recovery disc for which i can use to revert back to the original OS as u suggested?, if yes, how can i order for one? thanks

    weezii

    Thursday, November 15, 2012 3:27 PM
  • thanks for that


    weezii

    Thursday, November 15, 2012 7:03 PM