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Validate is labelling genuine copy as not genuine

Question
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This is the message on the validation dialogue box.
Diagnostic Report (1.9.0011.0):
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WGA Data-->
Validation Status: Genuine
Validation Code: 0Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-XY9X3-JDXYP-6CJ97
Windows Product Key Hash: xFQJU8srKsovk6p1Lk1yW93in4E=
Windows Product ID: 89578-OEM-7332157-00211
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {5537B4EA-203B-4608-B335-A113CB244123}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.090803-2339
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office FrontPage 2003 - 100 Genuine
Microsoft Office Enterprise 2007 - 103 Blocked VLK
Microsoft Office Professional 2007 - 101 Not Activated
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5537B4EA-203B-4608-B335-A113CB244123}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6CJ97</PKey><PID>89578-OEM-7332157-00211</PID><PIDType>2</PIDType><SID>S-1-5-21-2595558930-3494181782-2587977499</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 7720 </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.21</Version><SMBIOSVersion major="2" minor="4"/><Date>20071109000000.000000+000</Date></BIOS><HWID>31313507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>1E62824CA2E7D00</Val><Hash>cb1+zg/NmrK5hd+1rhBnQm1nXZU=</Hash><Pid>72079-640-0000077-55916</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65814</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>B1B1844F45DB77C</Val><Hash>U9oiE+Jtp+1kep5w93hfNPLgYDY=</Hash><Pid>81605-958-7215992-65423</Pid><PidType>1</PidType></Product></Products><Applications><App Id="17" Version="11" Result="100"/><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500211-02-1033-6000.0000-2542008
Installation ID: 177136281913775111263346920295817062297780043854785733
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: 6CJ97
License Status: LicensedHWID Data-->
HWID Hash Current: OgAAAAEABgABAAIAAQABAAAAAgABAAEAJJSkEqwkehyQFIIPQP9CuEaDqItqOwrh8vSyS1Q5rFYqhQ==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
SLIC ACRSYS ACRPRDCT
SSDT PmRef CpuPm
SSDT PmRef CpuPm
SSDT PmRef CpuPmTuesday, December 8, 2009 11:01 AM
Answers
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Hello Paul JR,
Here is a snippet of your mgadiag report:
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office FrontPage 2003 - 100 Genuine
Microsoft Office Enterprise 2007 - 103 Blocked VLK
Microsoft Office Professional 2007 - 101 Not Activated
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Your Acer Aspire computer has two installations of Office on it at the moment. There is a nongenuine volume licensing installation of Office Enterprise 2007, and there is the not yet activated retail license installation of Office Professional 2007.
You also have a volume licensing installation of FrontPage 2003. The use of this installation of FrontPage 2003 is a Genuine use only if your use is in association with the organization (such as a business, educational insttution, or governmental agency) that holds the Volume Licensing Agreement that authorizes the use of the Product Key used to do this installation. Any other use of this product is a nongenuine use.
First, from the Add or Remove Programs Applet of the Control Panel, uninstall Office Enterprise 2007, then restart twice.
If your use of FrontPage 2003 is nongenuine, next uninstall FrontPage 2003 and restart.
Next, open an Office Professional 2007 program such as Word 2007. At this point you should see the Office Activation Wizard. Follow the prompts to activate normally online. Restart.
Next, visit www.micrsoft.com and click on the Validate Office button. Office Professional 2007 should validate normally.
Finally, open several Office programs to make sure you no longer see the nongenuine notices.
If you still see nongenuine notices, please post back for further instructions---in that case, there are remnants of the nongenuine Office installation that we will have to remove.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Marked as answer by Darin Smith MS Thursday, December 10, 2009 10:54 PM
Tuesday, December 8, 2009 8:18 PM