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Lenovo Y550 - "You may be a vicitim of software counterfeiting" RRS feed

  • Question

  • When I go online to resolve, the tool tells me "Windows running on this PC is not genuine. To resolve, you must install genuine Windows now. We can help you with that."

    I bought my laptop directly from Lenovo so the OS is be genuine.  could someone please help??
    Sunday, March 7, 2010 4:26 PM

Answers

  • To help us analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool. 

    Once you run the tool, click on the Continue button, then click on the Copy button and Paste the report into your post, along with your question.


    Carey Frisch
    • Marked as answer by Darin Smith MS Saturday, March 13, 2010 12:00 AM
    Monday, March 8, 2010 5:51 AM

All replies

  • To help us analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool. 

    Once you run the tool, click on the Continue button, then click on the Copy button and Paste the report into your post, along with your question.


    Carey Frisch
    • Marked as answer by Darin Smith MS Saturday, March 13, 2010 12:00 AM
    Monday, March 8, 2010 5:51 AM
  • No reply from original poster.

    Issue assumed resolved.

    Darin MS
    Saturday, March 13, 2010 12:00 AM